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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
I was pleased except when the rates kept changing. It was encouraging to know I had the coverage
Sandra E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. If you have any questions regarding your plan cost in the future, please don't hesitate to contact us!
    Oct 23,2024
By
on
for a trip to Croatia. Croatia.
The trip included a
cruise
tour
Generali Global Assistance Standard
Was very pleased we didn't have a reason to file a claim. The process of securing trip insurance was easy and, in my opinion, affordable. I did have to make a last-minute change to our coverage and that process was also very easy.
Catherine C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Oct 23,2024
By
on
for a trip to Turkey. Turkey.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Peace of mind but too expensive. 5x what I paid for similar coverage for a trip to Ireland.
Thomas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Norway. Norway.
The trip included a
cruise
tour
Generali Global Assistance Preferred
It’s a peace of mind thing that we do when traveling out of the country. A few years back when my wife’s mom and mine were ill we used Generali when doing domestic travel and had to use it once or twice and the whole process went smoothly.
William W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Premium
Seemed like a reasonable price for trip insurance. Thankfully did not have to rely on this for any travel issues.
Joseph K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Our trip was expensive, so it was good to know that if something happened we had coverage.
Marisol C R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback! We are happy that you enjoyed your trip.
    Oct 23,2024
By
on
for a trip to Portugal. Portugal.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I haven't had to put in a claim as of yet. I plan to use this insurance again for a trip next year if the cost is competitive.
Deborah J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Oct 01,2024
By
on
for a trip to France. France.
The trip included a
cruise
tour
Generali Global Assistance Standard
This plan gave me peace of mind during my trip and was well worth the money spent.

Thanks
Lawrence E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts helped your travel experience.
    Oct 01,2024
By
on
for a trip to the United Kingdom. the United Kingdom.
The trip included a
cruise
tour
Generali Global Assistance Standard
Cannot comment on the coverage because we did not have to use it. Happy about that. But, the cost and the company's rating were the reason I picked them. So much better than the insurance offered through my travel agent.
John Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for choosing Generali Global Assistance! We know you have options when it comes to travel insurance, but are pleased you chose a travel protection plan with us.
    Oct 01,2024
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Premium
Difficult to say that I was completely satisfied with the insurance policy because I did not have to file a claim. The real test for any insurance companies is how helpful and supportive they are during the claim process.
Debra D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback. Please visit our website to learn about our satisfied claim experiences: generalitravel.com/care-testimonials
    Oct 01,2024
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