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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Obtaining the coverage was easy. Pricing was somewhat better than that offered through the cruise line. Difficult to give a fuller analysis until the day comes (which I hope it doesnt) that we need to make a claim.
Janet I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-874-2442.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Too expensive but easy to sign up for through the tour operator
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't have a claim, I can't judge satisfaction, but it gave me peace of mind to have it.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us.
    Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I’ve purchased travel insurance from InsureMyTrip several times. Fortunately I have never had to file a claim. It gives me peace of mind to have it and it is more affordable than the plans offered by the cruise lines.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for.
    Jul 24,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
No issues and no problems with the policy purchased.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your 5-star review means the world to us. We appreciate you taking the time to leave such a positive rating!
    Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank you!
Felix S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Seeing that 5-star rating has truly made our day!
    Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance Premium
In a last minute ditch to get travel insurance Generali Global came through with a great price and gave me peace of mind to enjoy my trip. Thank you
Catherine R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts will help your travel experience.
    Aug 07,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Insurance is something you are glad to have if needed. I thankfully did not need to make a claim so I am not sure how responsive this company would be during a claim. I also have a policy for my upcoming trip to the Azores in September. Hopefully I will not need the insurance during that trip either. I think the policy has good coverage for the price.
Deborah J. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!

    Generali Global Assistance offers helpful travel services to use now, even before your trip. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Jul 30,2024
The trip included a
cruise
tour
Generali Global Assistance Premium
It was a relief to know that we were covered. We thank God that nothing happened! We will use them always now when we travel.
Daniel H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it!
    Jul 30,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Peace of mind coverage for a reasonable cost. Did not need to file any claim.
Douglas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback!
    Jul 30,2024
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