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Generali Global Assistance

Our customers rated the provider
(4.57)
See reviews.

Travel insurance plans provided by Generali Global Assistance (Formerly CSA Travel Protection) are backed by their Customer Commitment to provide superior products and services, attentive customer care and personalized claims handling. With a Generali plan you can rest assured that they will uphold their reputation and stand by you in a stressful time to insure a smooth, in-house claims process.

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HIGHLIGHTS

  • 3 comprehensive plan options and a vacation rental damage option offered to provide superior coverage and services
  • 24-hour emergency and concierge services for your travel needs around the world
  • 10-day review period for a full refund of premium, provided you meet all requirements (state specific)

Customer Ratings and Reviews

Our customers rate the Generali Global Assistance on our site
(4.57) of 5
on average based on 14979 reviews.
A+
Better Business Bureau Rating
Luckily I did not have an incident requiring use of the coverage, but I have in years past, and Generali Global Assistance provided a rapid response and covered what was needed. I will always use them for my travel insurance.
susan D.
These reviews are not particularly helpful. All of the plans make it easy and pleasant to take your money. Unless and until you’ve filed a claim, it’s impossible to meaningfully review or rate any plan.
Emanuel S.
My flight to Europe on a major U.S. airline was delayed and then cancelled leaving my nonrefundable and non-changeable tickets on a low cost European carrier useless. I had to repurchase tickets at the last minute at more than 2x the cost. After my trip, I submitted a claim with all the required documents and a little more than 2 weeks later I received a check for the full cost of the replacement airfare. I also submitted a receipt for my dinner at the airport during the delay and I received a separate check for that amount about a week later. I am very satisfied by my trip insurance purchase and will definitely buy from Generali again. The cost was well worth the peace of mind.
Guy B.
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