Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I did not have an incident requiring use of the coverage, but I have in years past, and Generali Global Assistance provided a rapid response and covered what was needed. I will always use them for my travel insurance.
susan d. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
These reviews are not particularly helpful. All of the plans make it easy and pleasant to take your money. Unless and until you’ve filed a claim, it’s impossible to meaningfully review or rate any plan.
Emanuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My flight to Europe on a major U.S. airline was delayed and then cancelled leaving my nonrefundable and non-changeable tickets on a low cost European carrier useless. I had to repurchase tickets at the last minute at more than 2x the cost. After my trip, I submitted a claim with all the required documents and a little more than 2 weeks later I received a check for the full cost of the replacement airfare. I also submitted a receipt for my dinner at the airport during the delay and I received a separate check for that amount about a week later. I am very satisfied by my trip insurance purchase and will definitely buy from Generali again. The cost was well worth the peace of mind.
Guy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Can't really taste it this time since I didn't need it, but I've needed it before and it paid like it was supposed to after some hoop jumping.
Linda B. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Unfortunately trip was cancelled. Coverage was complete and process was reasonable.
Sharon T. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for the positive review about your claim experience! We strive to exceed customer satisfaction!Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Everything went Ok in this trip Though in my previuos trip I got an illness and with Globali went perfectly Ok.
Carlos M. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We greatly appreciate your endorsement!Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckly it, once again, was not needed, but was there if I did. Acquiring the policy was simple. Will be back again for the next trip planning. Thanks!!
Donald P. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
I think the cost should be lower for those of us who sign up close to the travel date.
Ann S. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Your feedback is valued by our team. Thank you for your review.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
All in all the claim process was fairly good. It took Generali about 7 weeks to settle my claim.
THOMAS J. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We strive to process claims within 30 days from the date of receipt; however, some cases can take longer. We are pleased to hear your claim was resolved.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Plan too expensive with too many restrictions
touraj t. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Kaylie
Dear Valued Customer,
Thank you for your feedback. Generali has provided the following response:
"We do our best to offer an array of travel plans for our customers, and sorry to hear that you couldn’t find the right coverage to fit your trip's needs. Thanks for your feedback."
Nov 08,2024