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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Fortunately it was not needed, but glad to know it was there should the need arise.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you for your review.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Even though I didn’t have to file a claim, I was very grateful I purchased the insurance, there was a huge glitch involved on the day we flew out but we weren’t affected but had we were I am glad I had back up, will totally repurchase on my next trip
Irma S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Easy to use and pick a plan.

Worked well and thought the price was reasonable for the coverage.
Timothy S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
This was the best insurance purchase...one we never used. And that's the best kind to have. It gave us peace of mind knowing it was there should we need it.
Terrance D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your feedback and choosing to #TravelSmarter.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
It’s hard to write a review on a plan you didn’t have to use. It’s was comforting knowing I had insurance if anything did go amiss. I recommend insuremytrip all the time because it allows you to compare plans and choose the right one for you.
Lynn K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
I didn't have to use the plan so really can't say anything about the service provided or coverage. I trust that it would've been there had I needed
Jonathan Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to file a claim, so can't say how good is the policy. I may recommend to a friend.
ALLAN W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your recommendation!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
This company was very prompt in handling our claim and always kept us up to date on the status. We are very satisfied with Generali and would recommend them without hesitation.
Ricky D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review- Generali Global Assistance is committed to making every customer a satisfied one.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Coverage was excellent-cost seems like it goes up exponentially-not incrementally very unfortunate-but-we need insurance-
william o. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offer coverages and services not found with many flight-only insurance plans. You can contact us before or after you buy a plan at 800-874-2442 or [email protected] with any questions or concerns you might have about the cost of our plans.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
We didn't have to make a claim, fortunately, but we did on a previous trip and the service and response was great. I was confident purchasing a plan from this provider again.
Alison D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Aug 16,2024
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