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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,979
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Standard
Good plan - used in the past and made claim thatsaved me money
Ralph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Nov 18,2024
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
Generali Global Assistance Standard
I always take out a great policy before I cruise. Better to have and not need then to need and not have.
Michael H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    Nov 18,2024
By
on
for a trip to Croatia. Croatia.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the second trip we've purchased travel insurance from Generali. The costs and items covered seemed to be reasonable. I did submit a claim after our first trip, but did not realized any expenses for a covered item had to be incurred while on the trip, not after the trip. Our second trip was to Croatia where I saw a couple of Generali building in various cities. That was reassuring.
Dennis W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your review! Your feedback is valued by our team.
    Nov 18,2024
By
on
for a trip to the United Kingdom. the United Kingdom.
The trip included a
cruise
tour
Generali Global Assistance Standard
Great coverage, no need to file a claim but watch for traffic while in GB.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Aruba. Aruba.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, I had no need to file a claim. If things went wrong, and I'm glad to say they didn't, I would have a better idea of how good the plan was.
MAUREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 31,2024
By
on
for a trip to Ecuador. Ecuador.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Insurance to me is “damned if you do, damned if you don’t”. Fortunately we didn’t need to make a claim but felt comforted that we had it if we had needed it.
Colin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for!
    Oct 30,2024
By
on
for a trip to Mexico. Mexico.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I was on a cruise and my insurance policy was a added layer of peace for me in event something unexpected occurred. My trip was successful and I do on my own accord recommend purchasing coverage for your own safety and peace of mind.
Adrienne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We greatly appreciate your endorsement.
    Oct 30,2024
By
on
for a trip to the Bahamas. the Bahamas.
The trip included a
cruise
tour
Generali Global Assistance Preferred
The good thing is, I didn't have to find out how good the insurance is.
ROBERT C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction even if you don't have to file a claim.
    Oct 30,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
I have been very happy with the service. This is our second cruise and both cruises have been covered by you
Conchita G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Oct 30,2024
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Standard
Thought we might need to file a claim and the rep on the phone was kind, patient and helpful. Luckily it was not necessary but she was very reassuring.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
    Oct 30,2024
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