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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Unfortunately our trip was canceled due to the wildfires in Canada. Our tour company gave us full credit and Generali also extended credit for insurance on a future trip. Very satisfied.
Charles C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're sorry to hear about your travel woes, but happy we were able to assist and pay your claim!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Since we did not file a claim, cannot comment on that aspect but we were happy with the stated coverage. Appreciated the email updates with phone number contact before our trip.
Michael O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    Sep 03,2024
The trip included a
tour
Generali Global Assistance Standard
Fortunately it was not needed, but glad to know it was there should the need arise.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you for your review.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Even though I didn’t have to file a claim, I was very grateful I purchased the insurance, there was a huge glitch involved on the day we flew out but we weren’t affected but had we were I am glad I had back up, will totally repurchase on my next trip
Irma S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
This was the best insurance purchase...one we never used. And that's the best kind to have. It gave us peace of mind knowing it was there should we need it.
Terrance D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your feedback and choosing to #TravelSmarter.
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to file a claim, so can't say how good is the policy. I may recommend to a friend.
ALLAN W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your recommendation!
    Sep 03,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
This company was very prompt in handling our claim and always kept us up to date on the status. We are very satisfied with Generali and would recommend them without hesitation.
Ricky D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar 5-star review- Generali Global Assistance is committed to making every customer a satisfied one.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Coverage was excellent-cost seems like it goes up exponentially-not incrementally very unfortunate-but-we need insurance-
william o. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offer coverages and services not found with many flight-only insurance plans. You can contact us before or after you buy a plan at 800-874-2442 or [email protected] with any questions or concerns you might have about the cost of our plans.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
We didn't have to make a claim, fortunately, but we did on a previous trip and the service and response was great. I was confident purchasing a plan from this provider again.
Alison D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are grateful for your review. Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Aug 16,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Obtaining the coverage was easy. Pricing was somewhat better than that offered through the cruise line. Difficult to give a fuller analysis until the day comes (which I hope it doesnt) that we need to make a claim.
Janet I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use now. Just give us a call at 800-874-2442.
    Aug 16,2024
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