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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Exactly what I needed for my Cruise. Not expensive at all for 2.
Arkim W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I didn't have to use the plan, but I felt more relaxed on our trip because I had the plan.
Sharon F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    It's wonderful to know our efforts helped your travel experience.
    Jul 11,2024
The trip included a
cruise
Generali Global Assistance Standard
We will not travel anywhere without insurance. For our recent almost month-long Viking Cruise in Europe, there was no doubt I would use Generali Global for a policy! We had planned a safari several years ago that was very expensive and we had to cancel a week before leaving due to my husband’s cancer diagnosis. We were thankful to have the insurance to cover our costs and it was an easy process to file the claim. We will always use Generali because we know unexpected events can happen at any point with a trip.
Fadi H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love to hear from our loyal travelers! Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Jul 11,2024
The trip included a
cruise
Generali Global Assistance Standard
Although thankfully, we didn’t have to use the trip insurance, it gave us peace of mind knowing that we were covered if something did go wrong.
Carol F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the stellar review. Your confidence in our services is the best compliment we could ask for!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
The coverage offered was very thorough and all of the coverage I needed was included for a fair price. So I am happy with the price I paid for the coverage I received. Since I did not file a claim, which is a good thing as I had NO travel issues, I can not comment on their customer service and how well they respond to filing a claim and how well they pay out on the promised coverage. I will use them in the future.
Scott F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Generali insurance claims person has not responded to my phone calls today.
Before we sent claim we spoke to two people to make sure that we got a list of needed forms.
Were directied to their website which is very difficult to find what you need.
We had hoped that the company would provide a set of docs. They don't.
We wanted to get this right from the beginning.
We got a letter requesting more.
Tried contacting the case manager all day but she was unresponsive.
Anyhow we trusted you to broker a good product.
This company should not be part of your product line.
edward s. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We value your feedback and apologize for not meeting your expectations. We would be happy to review your experience with you. Please email our marketing team @ [email protected]
    We look forward to hearing from you.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
It covered what I was looking for & help me enjoy my trip without fear
Irma W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately I did not have to use coverage. I would suspect the coverage offered would have sufficed if I had to call upon its use.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available for use even before your trip. Next time, just give us a call at 800-348-9505.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
It was comforting to have this plan even though I did not need to file a claim.
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Fortunately, we did not need to file a claim! Therefore, I can't comment on how they would handle a claim. But we had peace of mind knowing that we had coverage for the various parts of our trip.
Debra W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback. We are pleased that you enjoyed your trip with peace of mind!
    Jul 11,2024
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