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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I appreciate how easy it was to purchase this plan. I also think the sending of documentation and checking in with me just before departing was reassuring.
Sheryl B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
It's comforting to know you are covered if something unexpected comes up during your vacation. The price is reasonable and knowing you are covered makes it worth while.
Dean D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're over the moon about your review! It motivates our team to continue delivering top-notch travel protection solutions.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
We were fortunate and did not need to file a claim...all went well!
Bruce G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I’m satisfied with this plan although no claims but to make it sure just in case something happened during the trip.
Helena H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear. Thanks for your feedback and purchase!
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
i spent a lot on this insurance and I would have appreciated some hand holding with respect ro its benefits. I had a fine print contract but no guidance obvious on what to do if something went wrong.
Esther D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available with your plan. In the future we hope we get the opportunity to help you! Give us a call at 800-874-2442.
    Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully we didn't have to use the plan but it provided peace of mind in case we did.
Shelley M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance - it's wonderful to know our efforts helped your travel experience.
    Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Need clearer instructions on how to handle an emergency if needed. Do not feel price is equitable since majority of time policy is never used
Cathy R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available before and during your travels. Just give us a call at 800-348-9505.
    Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I have never claimed so no idea how good the insurance is for claims
BALDEV S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use even before your next trip Just give us a call at 800-874-2442.
    Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully we did not need to file a claim.
However, it was reassuring knowing we had insurance coverage.
Corwyn V. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate your feedback! We're grateful for your support and for your choosing us!
    Jun 12,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have a claim, but I called about a question which was answered promptly and completely.
Calvin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear! At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
    Jun 12,2024
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