Because we went on an international trip that lasted a fortnight, we considered it mandatory to have travel insurance. Fortunately we did not have reason to file a claim, but we did feel more secure during our travels knowing that we had it.
Peter H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Generali was professional and courteous. I had to file a medical cancellation claim and it was easy to file and was resolved very quickly. Generali was great and I would use them again.
Edward K. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
My flight was delayed and I missed a connection for my trip so I had to miss one day of my overseas trip. When I tried to file a claim the submission process was so complicated that I gave up. I was trying to get reimbursed for the hotel stay that I missed. And it is almost impossible to get a real person on the phone to talk to. I finally gave up.
Gail K. would not
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The provider that you purchased with, Generali Global Assistance, has issued the following response.
"We're sorry to hear about the circumstances surrounding your claim filing experience and for not meeting your expectations, Gail. If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you. We hope to hear from you soon!"
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
It was very simple to purchase my travel policy. Once I made my payment, I quickly received a payment confirmation and policy number, followed shortly after with my policy documents. Having this policy gave me peace of mind should something happen prior to my trip. I recommend anyone planning a trip to purchase travel insurance.
Corinne V. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.