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Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Gives comfort just in case you have a life event happen to interrupt your trip.
Randy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Because we went on an international trip that lasted a fortnight, we considered it mandatory to have travel insurance. Fortunately we did not have reason to file a claim, but we did feel more secure during our travels knowing that we had it.
Peter H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan is not bad but I wish for the price we paid if they had more coverage for personal things in baggage claim like electronics and cell phones etc.
Alice B. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Reasonable price and easy claim process when we (unfortunately) needed it.
Kim B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Generali was professional and courteous. I had to file a medical cancellation claim and it was easy to file and was resolved very quickly. Generali was great and I would use them again.
Edward K. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn’t need to use it, but the coverage seemed to be the best value for me.
Pamela B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We appreciate your review!
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
My flight was delayed and I missed a connection for my trip so I had to miss one day of my overseas trip. When I tried to file a claim the submission process was so complicated that I gave up. I was trying to get reimbursed for the hotel stay that I missed. And it is almost impossible to get a real person on the phone to talk to. I finally gave up.
Gail K. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback.

    The provider that you purchased with, Generali Global Assistance, has issued the following response.

    "We're sorry to hear about the circumstances surrounding your claim filing experience and for not meeting your expectations, Gail. If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you. We hope to hear from you soon!"
    May 14,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
Plans are easy to read and compare and much less expensive than going through the cruise line or vacation company. They also usually cover more.
Catherine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
We were fortunate to not need to file a claim, but the peace of mind of knowing we were covered was very nice.
Elizabeth E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    May 22,2024
The trip included a
cruise
tour
Generali Global Assistance Standard
It was very simple to purchase my travel policy. Once I made my payment, I quickly received a payment confirmation and policy number, followed shortly after with my policy documents. Having this policy gave me peace of mind should something happen prior to my trip. I recommend anyone planning a trip to purchase travel insurance.
Corinne V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it!
    May 22,2024
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