Travel Insurance Reviews for Generali Global Assistance Standard

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Filed claim
By
on
for a trip to Norway. Norway.
The trip included a
cruise
tour
Generali Global Assistance Standard
I have traveled for pleasure many different places in the world, and I always seem to choose Generali, given the sort of coverage I feel I need. Only once have I needed to file a claim; but when I did, the company was prompt and easy to deal with.
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter and for your loyalty!
    Jun 12,2024
By
on
for a trip to Thailand. Thailand.
The trip included a
cruise
tour
Generali Global Assistance Standard
good coverage, we didn't need any for this trip. Thank you
Sally H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the review. Your confidence in our services is the best compliment we could ask for!
    Jun 12,2024
By
on
for a trip to Ireland. Ireland.
The trip included a
cruise
tour
Generali Global Assistance Standard
Like most/all people, I didn’t expect to use it but I heard enough people say I should have trip coverage that I got it. First time ever as this was a BIG trip. I was very much price shopping so, as your plan looked as good as the others (in my cursory review of the policies) I got yours, based primarily on price. I appreciated the email you sent before I left with emergency contact info. That was a nice touch.
Thomas B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
We had to cancel our trip because of a long weather delay at the beginning. American Airlines refunded our money. Best Western and Enterprise let us cancel the same day without charging us. The only money we lost was for travel insurance. We wonder whether travel insurance is the best for us. We have always gotten it before, but with airlines changing their policies, travel insurance does not seem a necessity.
Paul S. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
Generali Global Assistance Standard
Always do your research on these coverages, but I found GGA to be the most cost effective. Would use them again.
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Germany. Germany.
The trip included a
cruise
Generali Global Assistance Standard
Going on cruise w family but one person died before going. Have submitted claim over two months ago but they are difficult to communicate with and keep requesting more documentation with limited ways to submit and no person an available by phone or email.
sylvia t. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Hello Sylvia. We value your feedback. We're sorry to hear about the circumstances surrounding your claim and apologize for the delay as we take customer service and the claims review process very seriously. We're pleased to advise that your claim has since been finalized and you should have received a phone call from a dedicated team member to further explain the determination. Please feel free to reach out to us at (800) 348-9505 or via email at [email protected] with any additional questions or concerns.

    Jun 18,2024
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
Seems like a good plan. Thankfully we didn’t have to use it but does provide peace of mind.
Beverly D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Kyrgyzstan. Kyrgyzstan.
The trip included a
tour
Generali Global Assistance Standard
I did not make a claim. The real satisfaction rating of any insurance policy is how they respond to you when you make a claim. I selected the policy I thot was adequate to cover any needs IF travel did not go as planned.
Sylvia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
Filed a claim due to illness and was paid in three days.
Carol V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn’t need to file this time but have filed for trip interruption and generali pays quickly with reasonable info requirements— thanks guys!
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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