Travel Insurance Reviews for Generali Global Assistance Standard

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Filed claim
By
on
for a trip to Iceland. Iceland.
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't have a claim, I can't judge satisfaction, but it gave me peace of mind to have it.
Marcia B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us.
    Aug 07,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
No issues and no problems with the policy purchased.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your 5-star review means the world to us. We appreciate you taking the time to leave such a positive rating!
    Aug 07,2024
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank you!
Felix S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Seeing that 5-star rating has truly made our day!
    Aug 07,2024
By
on
for a trip to Ireland. Ireland.
The trip included a
cruise
tour
Generali Global Assistance Standard
Very easy to deal with. Due to pilot strikes I had to fly earlier with two days notice. I needed to change dates of my insurance coverage. They did this time effective and efficiently.
Ailis A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us. We're sorry to hear about your travel woes, but happy we were able to assist!
    Jul 30,2024
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
Generali Global Assistance Standard
Even though I did not have to use the plan, it gave me peace of mind to know that I was covered in case of anything while I was traveling abroad.
Elizabeth F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Reviews like yours inspire the Generali Global Assistance team to continue exceeding expectations with our travel insurance plans.
    Jul 30,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
Thanks for your help.
Wanda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you for your review.
    Jul 24,2024
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
Just fune...no issues.
Harvey M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback!
    Jul 24,2024
By
on
for a trip to Switzerland. Switzerland.
The trip included a
cruise
tour
Generali Global Assistance Standard
We never used it.
Richard M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback and purchase!
    Jul 11,2024
By
on
for a trip to Puerto Rico. Puerto Rico.
The trip included a
cruise
tour
Generali Global Assistance Standard
It has taken over three months to get a claim to Generali approved. I sent them all the information and then they wanted more. I tried contacting them many times leaving messages to the agent assigned to my claim to find out what other information they needed and never got a response. I finally had to get Sally from insuremytrip to help me get through to Generali After another 3 weeks they approved my claim. All this was unacceptable
Susan P. would not recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. The provider that you purchased with, Generali Global Assistance, has issued the following response:

    "Thank you for your review, Susan. We take customer service and the claims process very seriously, and apologize for not meeting your expectations. While we are pleased to hear that your claim has been resolved, we will share your feedback with our claims team to improve."


    Jul 24,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have any reason to use it, but I was glad to have it available.
Thanks.
Bruce Wilkin ♪
Bruce W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Next time you purchase a Travel Protection Plan, give us a call to learn about services offered even before your trip!
    Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Jul 24,2024
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