Travel Insurance Reviews for Generali Global Assistance Standard

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Filed claim
By
on
for a trip to Italy. Italy.
The trip included a
tour
Generali Global Assistance Standard
From filing claim to receiving check over 4 months. Don’t know if that is good or bad based on the average time for this industry but felt rather long to us.
stephen b. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
It did not cover the fact that part of our trip burned with Canadian Forest Fires and we were given a poor option by tour company...but because we had an option I was told it would not be covered under insurance.
Amy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    We value your feedback, Amy. One of our dedicated Customer Service Representatives will contact you to further explain the benefits under your Plan. Thank you for taking the time to leave a review.

    Sep 16,2024
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Standard
The plans get so much higher as we age. I understand why but it would be nice to have somewhat lower rates for those of us in very good health.
Vivian B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better.
    Sep 12,2024
By
on
for a trip to Germany. Germany.
The trip included a
cruise
tour
Generali Global Assistance Standard
Happily, no need for insurance, but good to know I had it.
STEVEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not claim this time, that is good, but last trip I had a problem, and got really help from insurance company. Highly recommend this company .
galina z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Norway. Norway.
The trip included a
cruise
tour
Generali Global Assistance Standard
It was easy to purchase the policy. The price was reasonable compared to other plans. It had the coverage I was seeking. Thankfully I did not have to use the policy so I cannot comment on Generali Global Assistance's services.
Frank L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not like the pre-existed condition amount of time that was needed.
Phyllis L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Angie
    Photo
    Thank you for your feedback, Phyllis. If you have any questions about your Plan’s coverages or if you would like to file a claim, please contact us at [email protected] and one of our Customer Service Representatives can assist you.

    Aug 29,2024
By
on
for a trip to Greece. Greece.
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to file a claim however based on what I wanted covered it worked
Enid G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing Generali Global Assistance!
    Sep 03,2024
By
on
for a trip to Peru. Peru.
The trip included a
cruise
tour
Generali Global Assistance Standard
i tried making a claim because the airline delayed our baggage and caused us to miss our flight but when i tried making a claim the woman i was assigned took hours to get back to me with new flight times and the prices were bad too.
Caroline T. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    You can start a claim online by following this link, https://generalitravel.com/claims.

    If you need any additional assistance with the claims process, contact us at 800-348-9505 or via email at [email protected] and one of our dedicated customer service team members will be happy to assist you.
    Sep 03,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
Our travel was interrupted due to wildfires. I filed a claim on Generali's website, and the full amount of the claim was paid within a week.
Kenneth N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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