Cannot comment on the coverage because we did not have to use it. Happy about that. But, the cost and the company's rating were the reason I picked them. So much better than the insurance offered through my travel agent.
John Z. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thanks for choosing Generali Global Assistance! We know you have options when it comes to travel insurance, but are pleased you chose a travel protection plan with us.
At Generali Travel Insurance, we take customer service very seriously. We will review your case and work with the representative to improve. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We strive to provide a fair; equitable and timely claims process for all customers, but some cases can take longer to resolve and supporting documentation is typically required in order for the policy to provide coverage for cancellations. We appreciate your feedback and your business.
We had to file a claim because of a trip interruption due to the global tech glitch that happened on July 19. Our flight was cancelled. Took about 6 weeks but our claim was honored.
Steve W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
The company gives me confidence.
The cost was less than Expedia.
Many years ago I learned my lesson to buy trip insurance as I had to interrupt a trip and did not have insurance.
Nancy G. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.