The trip included a
tour
HTH Worldwide
Trip Protector Classic
Although we didn’t need to file a claim, we had great coverage and the peace of mind that comes with that while traveling through several countries during CoVid.
Carla C. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Classic
Purchased for peace of mind, but, did not use.
Jose P. would
recommend this plan to a friend or relative.
HTH Worldwide
TravelGap Voyager
Didn't file a claim
Walter F. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Classic
Tried to reach a representative on Saturday January 8th, 2022. Took 3 calls to different numbers to get someone to answer. the call was about flight being delayed 11 hours, wanted some help with my options. Very frustrating
Michelyn H. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
HTH Worldwide
Trip Protector Classic
I had to cancel this trip as my husband passed away. Today I received my refund from HTH.
Judith L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
HTH Worldwide
Trip Protector Classic
Great peace of mind.
Michael-Ray P. would
recommend this plan to a friend or relative.
The trip included a
cruise
HTH Worldwide
Trip Protector Preferred
Very pleased, especially because the itinerary changed and the policy coverage was able to be updated for the adjustments.
Thomas G. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Preferred
We contacted other organizations about comprehensive trip coverage but they were not knowledgeable about the various plans and unable to answer specific questions. This was not the case with the staff at insure my trip. They definitely knew their products and were able to provide details about coverage and exceptions. I highly recommend them.
Stanley L. would
recommend this plan to a friend or relative.
HTH Worldwide
Trip Protector Classic
As long as I did not have to use the insurance the plan was terrific thank you
Kal O. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
HTH Worldwide
Trip Protector Preferred
I did not need to file a claim under this plan, however, before I left on my scheduled trip, I did reach out, call the plan phone numbers that were provided to file a claim, so that I would know the process if needed. I was transferred multiple times, and when I did reach an agent to discuss claim filing he was extremely vague on what would and would not be covered under various scenarios, as well as how a claim is filed. I left on my trip with a clear understanding that the company would put significant effort into avoiding fulfilling a claim.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
There is no service to assist if flights are missed or cancelled as some plans feature. It is up to you to arrange alternative flights and then file a claim for flight delay, trip interruption.
I wish I had purchased from another company with service to assist in arranging alternative flights, transfers if needed, and staff that clearly explain prior to travel what would and would not be covered, and the process for filing a claim.
I would appreciate a refund of the hefty premium I paid considering the customer service I received prior to travel.
Katherine E. would not
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
We thank you for your feedback. Please see the response provided by HTH Worldwide:
“We are sorry to hear you were unable to reach us. The BEST number to reach us 24 hours a day / 7 days a week is:
Customer Service +1-610-254-5304
Toll Free within US 1-855-282-3517
[email protected]
We also accept email (as well as collect calls) and have a smart phone application to help contact us.”