Travel Insurance Reviews for HTH Worldwide

Communication with the company over the email connections did not work. Tryed at least 7 to 9 times to reset password. Never did get it to work. Called the company directly, and they requested information that was not needed, and had to resend duplicate paperwork. In the end, I mailed well over 25 documents, some more than once. Finally on about the 3rd call, I walked step by step our claim. At that point, lady made more notes, but it took an additional couple of weeks to get paid. Should not have been that hard, during this difficult process, I would have liked HTH to call me, instead of their web mail, which I could not get to work. In the end, I got about 90% of what I claimed, so I guess that is ok.

My husband dued in a small hospital in a jungle town in Peru. Since it was not "in network" and a very unsophisticated place, i ended up paying for everything in cash, including treatment, diagnostic, medication and documents. I contacted you before he died. You were utterly useless.

I am still in Peru trying to get the body out and home . He died on friday, this is tuesday and it is a byzantine system that is endless bureaucracy and forms, i have no interest intalking to your representative until i and the remains are safely home.

This is an addendum to earlier review. HTH eventually paid for the three hours my husband spent in s hospital emergency room . But know this: Do not die of natural causes. Your death benefit of $50,000 does not apply. It is a massive loophole in the policy.