The insurance was cheap to purchase, especially compared to any online Australian travel insurance and it was easy to get. (I am Australian and forget about finding any cheap online travel insurance from there. Like many things now in Australia, it was complicated and expensive). Yes, cheap and easy! A very good product, thank you.
Nigel P. would
recommend this plan to a friend or relative.
It was a good cost if it covered. We were in a storm on a cruise without internet coverage to contact the hotel to cancel reservation.
Received an email that it would not be covered because we didn’t cancel.
Martin T. would not
recommend this plan to a friend or relative.
Hello Martin. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.
Well, how long am I supposed to wait? I submitted a claim over 3 weeks ago.
There's zero communication or information. I literally don't know, if they accepted the claim, or if it's being reviewed, just nothing.
I'm very dissatisfied with this insurance company. Horrible experience.
My first and last time buying a policy with this company, and on this website.
Also, read the other reviews. I'm not the only one having issues with them.
Francesco P. would not
recommend this plan to a friend or relative.
Hello Francesco. We apologize for any inconvenience you may have experienced. It looks like you have requested to not be contacted regarding your review. If you change your mind, please email us at [email protected] with your name, policy number, and a reference to this review. We will be happy to assist you. Thank you.
What's happening to American insurance companies? Did they run out of money?
Literally waiting over 3 months already, and the company doesn't update me.
No info, nothing new, I don't think they've even reviewed my claim.
It must be some kind of stalling technique, they just don't review the claims.
They are not obliged to pay it, or to come to a verdict.
Even if the claim has all the right documents. If it was assessed by any other company, it would pass, and they would have to settle.
Yeah, I got no idea what's going out with American insurance companies.
They ran out of money.
And by the way, my claim is under 1000 USD lol... and they can't settle it in almost 4 months?
Absolutely pathetic.
Stay away from this company. And in general choose European insurance companies.
European companies they'll review and settle your claim in 1-2 weeks.
Absolutely pathetic experience with worldtrips.com
Ralph S. would not
recommend this plan to a friend or relative.
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.
Thankfully, I did not need to use the plan on this trip. However, it gave me peace of mind to know that we had coverage if a medical issue arose. I will definitely purchase coverage from this company for all my future trips.
John H. would
recommend this plan to a friend or relative.
My wife and I purchased the World Trips Atlas International plan for our recent trip to Europe.
The good news is that we did not need to use or file any claims for reimbursement for medical or travel expenses. Therefore, I have no idea how responsive the plan would have been in our time of need. Hopefully, if we had needed the services of the plan or had filed a claim all would have been as expected.
David G. would
recommend this plan to a friend or relative.