The trip included a
cruise
tour
Travelex
Travel Select
The value of a plan is truly understood if there is a claim and how the company responds to it. Without needing to use it, its hard to provide a review.
Bharani T. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
cruise
tour
Travelex
Travel Select
I had no need to use this insurance policy and it cost me $1468 which is by far the most I have ever paid for a travel insurance policy. Travel in the Antarctic is expensive compared to anywhere else in the world (and it was the 7th continent I have visited, and I've been to lots of remote places) . So one should expect to be obliged to buy a comprehensive travel insurance policy and it will be expensive. I suppose if you can afford a cruise in Antarctica you can afford the buy a very expensive travel insurance policy.
The policy provided me with "peace of mind" which is worth something.
The policy provided me with "peace of mind" which is worth something.
Cherrill S. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Great alternative to cruise line associated insurance. Didn't have to file a claim this time, but have in past with Travelex and had no problems getting paid, unlike a claim with AON going on 9 months since date of loss.
Kenneth P. would
recommend this plan to a friend or relative.
Travelex
Flight Insure Plus
I have used this particular business everytime a member of my family travels overseas or stateside. I am very impressed with the prices and commitment this company states. Keep up the good work.
IRENE B. would
recommend this plan to a friend or relative.
1 of
4 people found this review helpful
Travelex
Travel Select
Long hold times on the phone for emergency line.
Received inaccurate information from phone representative.
Inadequate coverage for our trip delay. Only broke even with the amount we paid for the insurance, leaving us several hundred dollars out of pocket.
Received inaccurate information from phone representative.
Inadequate coverage for our trip delay. Only broke even with the amount we paid for the insurance, leaving us several hundred dollars out of pocket.
Steven R. would not
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Travelex
Travel Basic
Reasonable price for coverage, although I didn't need to use it.
Victor P. would
recommend this plan to a friend or relative.
-1 of
2 people found this review helpful
Travelex
Flight Insure
Good accident plan.
MaryLee C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Travelex
Travel Basic
I like having peace of mind that I am covered if something happens and at these rates I can
Jean R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Travelex
Travel Basic
We received the full refund to which we were entitled, but it took five months to get it! The cruise was for October, we canceled in August and sent in claims, had to resend information again, and didn’t get our funds transferred into our account until January. Had to call several times to see what the delays were.
Lonnie D. would
recommend this plan to a friend or relative.
5 of
6 people found this review helpful
Travelex
Travel Select
Fortunately I didn’t have to submit a claim this trip but a couple of years ago I did and Travelex covered the entire cost of my six day hospital stay in Uppsala, Sweden. I’ve already purchased another Travelex Select plan for another upcoming trip to Sweden this summer.
Mark W. would
recommend this plan to a friend or relative.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations; however, we have escalated your concerns to BHSIC, and we have been advised that your claim is in the que to be processed. To clarify your comment on Travel Delay, you are eligible up to the maximum benefit amount, which is per day and per person.
It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
If you have any claim questions, please contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].