I purchase insurance on all my trips, but in the past I have only had a few small claims. All which were handled nicely.
30 days before my trip to Israel I fell and broke my ankle in 2 places. It was awful cancelling the trip.
But after filing out the required forms I received a full refund check within a month. The trip cost which was refunded more than paid for the insurance costs of my trips over the past 5 years.
It was easy and fast.
Pamela H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It's very difficult to review a product that you ended up not using . . . which is a good thing when it comes to trip insurance. The plan appears to give protection of most of the things that were important to us, however, as Helmuth van Moltke famously stated, “No plan survives first contact with the enemy". <grin> It would remain to be seen how our expectations would have compared to the reality of actual coverage in the event of an actual claim. We will use again, with hopefully similar results.
John T. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Fortunately we did not have to file a claim, so I can’t really comment on how good you are. But your prices are more reasonable than the plans provided by the tour company.
Philip H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We insured our February 2018 honeymoon to French Polynesia. We did not need the coverage, but definitely gave us peace of mind knowing it was there just in case. Competitive rates and covered everything we needed.
Anthony R. would
recommend this plan to a friend or relative.
I like the way they treated you after you purchased the policy. I cannot speak about how they are when you have a claim because I do not have a claim to file.
I will by coverage from this company for my future trips.
Bruce D. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our cruise was cancelled due to bankruptcy of the travel agent. Insurance did not cover it. We did not go on the cruise and none of our out of pocket expenses were covered. Insurance was worthless. Claim was denied. Never thought this would happen and didn't realize until it did that we were not covered. Would at least have expected to get a refund for not using the insurance. We realize now that travel insurance does not cover a lot of potential situations. Read the fine print.
James K. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear that you had to cancel your trip. Financial default coverage will cover the unforeseen bankruptcy of an airline, cruise line, or tour operator. Sadly, the policies on our site do not include Travel Agents under this coverage. For Cancellation due to this reason, a policy that included Cancel For Any Reason would be needed.
There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.
Please feel free to contact us when planning your next trip. Our licensed agents are able to provide recommendations to you based on the concerns you have. Our office is open 7 days a week and can be reached by calling 1-800-487-4722.
Keep up the good work.
Although I did not need to file a claim for this trip, I have filed a claim with you in the past & was VERY satisfied with the speed of the payment & the compassion of your agents.
Linda Joyce C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We cancelled a trip to Bali due to the impending eruption of the volcano Mt. Agung. Although the actual eruption did not occur until after our scheduled trip, red-flag warnings of imminent eruption were posted by seismologists and thousands of residents were evacuated from the blast zone near the mountain. Not wanting to expose ourselves to the risks of poor air quality and being stranded due to potential airport closures, we cancelled the trip. April Travel reimbursed us for all lodging and flight cancellation fees.
Jonathan B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We are sorry to hear that you had to cancel your trip. Financial default coverage will cover the unforeseen bankruptcy of an airline, cruise line, or tour operator. Sadly, the policies on our site do not include Travel Agents under this coverage. For Cancellation due to this reason, a policy that included Cancel For Any Reason would be needed.
There are typically 3 conditions that must be met to purchase a Cancel For Any Reason Rider: Purchase the policy within 10 - 21 days of First Trip Payment; Insure ALL prepaid and non-refundable travel expenses prior to departure; Trip arrangements must be canceled more than 48 -72 hours prior to the departure date. If you meet all 3 of these conditions, this benefit will typically reimburse you 75% of your trip cost, unless otherwise noted.
Please feel free to contact us when planning your next trip. Our licensed agents are able to provide recommendations to you based on the concerns you have. Our office is open 7 days a week and can be reached by calling 1-800-487-4722.