I didn't have to use it, so not much to report. But it was good to know I had it just in case. It covered the same things and cost half of the insurance through the tour company.
Sharon L. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
CANCELLED THE TRIP AND FILED A CLAIM, WHICH THEY SAID WOULD TAKE 45 DAYS TOOK ABOUT 35 BUT THEY DIDN'T QUESTION MY SUBMITTLE AND I WAS PAID IN FULL. BASED ON MY EXPREIENCE I WOULD USE YOUR SERVICE AGAIN! NOT THAT I'D WISH TO CANCEL ANOTHER TRIP BECAUSE MY WIFE WAS TOO SICK TO TRAVEL. THANKS
JAMES B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Because my trip was uneventful, I can not rate the travel insurance services because no claims were done. I just prefer to be covered in case of a problem arise. Thanks for your service.
Leonardo G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
This was my 3rd plan with April. Thank heaven I did not need to use them this time. Everything went very smoothly. Howerver, we did have an interruption on my previous trip and April came through with a complete refund. They were very helpful and reassuring while in a hospital in a foreign country hospital
I felt so insured for this last trip because of my previous need. They came through in every way. thank you April.
Kathleen B. would
recommend this plan to a friend or relative.
I had this same plan last year and had to file a claim due to last minute trip cancellation. There were helpful reimbursement was prompt. They were great to deal with.
Michael M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
It was nice to have the security this plan provided. Thankfully we did not have to use the coverage but we told ourselves many times during the trip that we were okay because if anything happened to my daughter She would covered. I will always purchase this coverage each time anyone in our family travels abroad. Thanks!
Karlyn E. would
recommend this plan to a friend or relative.
We would first like to thank you for your business with InsureMyTrip. We can see that you have purchased many plans with us over the years. We also appreciate your feedback on your claims experience with April and are very sorry to hear that you had such a terrible experience. While we cannot discuss the details, we can confirm that we have removed them from our website and are no longer selling their plans.
We also wanted to let you know about our customer advocate program. If you ever run into trouble with a claim in the future, please contact us early on so we can assign an advocate to assist you. Although we do not process claims, we can step in to provide assistance and ensure that your claim is processed as quickly and efficiently as possible.
Since your claim has been finally resolved, we will not assign an advocate. However, please do not hesitate to call us for assistance next time you purchase. Thank you again for your loyalty to InsureMyTrip and for taking the time to provide us with your feedback.
We also wanted to let you know about our customer advocate program. If you ever run into trouble with a claim in the future, please contact us early on so we can assign an advocate to assist you. Although we do not process claims, we can step in to provide assistance and ensure that your claim is processed as quickly and efficiently as possible.
Since your claim has been finally resolved, we will not assign an advocate. However, please do not hesitate to call us for assistance next time you purchase. Thank you again for your loyalty to InsureMyTrip and for taking the time to provide us with your feedback.