The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I bought the IMG iTravelInsured SE plan for this trip because a couple of our cruise ports were in foreign countries, and I'd recently seen a friend get injured in one. We're in our 60's and thought insurance was a good idea, particularly for emergency medical transport overseas, which I heard was expensive. The cruise was a big celebration for my sister-in-law's retirement; we were really looking forward to it.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
To my surprise my husband's back started bothering him a few months before the cruise. He worked with PT, a chiropractor & his Dr to no avail. Three weeks out he collapsed in pain and was scheduled for urgent surgery, we weren't going anywhere.
I contacted IMG and they immediately emailed a claim form. A real human being was available for my questions. It took about 4 weeks for them to review and process our claim. No fuss or drama. This was a big relief, as we were already miserable about missing the cruise and letting down family.
Bottom line, I highly recommend IMG's travel insurance and will use them again.
Cheryl C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I am a reasonably intelligent human being. I was under the very distinct impression that while I was in London, if I became sick that I could see one of your providers. It was the main reason I purchased the plan.
I became ill.
I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
I became ill.
I was wrong about this plan. I was required to find my own doctor and pay any doctor or hospital bills myself. Then later, make a claim for reimbursement.
Theodore G. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.Oct 23,2024
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Glad it was there. Even happier that I never needed to use it !
Will see you again when I travel next year.
Thank You
Dan
Will see you again when I travel next year.
Thank You
Dan
Daniel L. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Too strict not open to reasonable negotiation which tells me there's no individual circumstances evaluation. They act and perform like they're big fish and we're super small with little to no importance. There are better choices and will never patronize IMG again!
Christine P. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Oct 21,2024
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
no flexibility very rigid policy will not return to IMG
Mark P. would not
recommend this plan to a friend or relative.
-
Angie
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
Oct 21,2024
The trip included a
cruise
tour
International Medical Group
Patriot International Lite
Applying and completing the proper enrollment forms was simple, with the help of good representatives at your office. It was comforting to know we had coverage while away despite, thankfully, not using it.
Kenneth W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
We found this plan was the best plan to suit our needs. Thankfully we did not need to use it but previously we did and we had no problem with reimbursement. Would never travel without insurance.
Kent R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
My claim was processed quickly and fairly. I will work with this company again.
Joan S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I felt the plan covered my concerns for this trip at a reasonable cost.
Thomas B. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
Filed a claim. It was paid in a timely manner. Very satisfied with this company.
Marlene G. would
recommend this plan to a friend or relative.