International Medical GroupiTravelInsured Travel SE
My wife and I caught COVID just before our flight. I sent the test results and our trip costs. They were prompt and fair. I wouldn't hesitate to use them again after my experience.
John P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
International Medical GroupiTravelInsured Travel SE
Had a cruise leaving from Lisbon in September 2024. The cruise line needed to change the departure to Malaga, Spain several weeks before the cruise due to a strike. I filed a claim for the increased cost to change my flight (itinerary change) at the last minute, but the change was "before the start date of the insurance", so it was not covered. It is a loophole in the insurance coverage for itinerary change, as it would not cover travel cost change regardless of the start date - it was only for costs associated with activities (tours).
Marc S. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
To file a claim you need a magnifying glass. The rep laughed at me on the phone while I listened to her kids in the background. Impersonal and unprofessional. Money grab!!!
Nadine A. would not
recommend this plan to a friend or relative.
Thank you for sharing your feedback about International Medical Group® (IMG®). We are sorry we did not meet your expectations. We value your opinion and want to learn more about your experience with IMG so we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
International Medical GroupiTravelInsured Travel SE
Well worth the cost. We are totally satisfied with this trip insurance. Weather related event and declared disaster made it impossible to travel on our scheduled day. Claim was processed easily online and reimbursement was speedy.
Jack T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.