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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Spain rated Generali Global Assistance
4.57 out of 5
455
ratings and reviews
97%
recommended
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Cruise
Filed claim
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
These reviews are not particularly helpful. All of the plans make it easy and pleasant to take your money. Unless and until you’ve filed a claim, it’s impossible to meaningfully review or rate any plan.
Emanuel S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
This is the 3rd claim I've had to file with Generali over the years and they have fairly paid each time. Will definitely use them again!
Christine M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We strive to exceed customer satisfaction! Thanks so much for your loyalty and choosing to #TravelSmarter.
    Oct 30,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Our trip was expensive, so it was good to know that if something happened we had coverage.
Marisol C R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback! We are happy that you enjoyed your trip.
    Oct 23,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thank goodness I didn't have to use it. However, it gave me piece of mind in the event of an issue.
I actually walked by the Generali office in Italy!!
Karen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance - it's wonderful to know our efforts helped your travel experience while in Italy!
    Sep 12,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Peace of mind coverage for a reasonable cost. Did not need to file any claim.
Douglas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for the feedback!
    Jul 30,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have any reason to use it, but I was glad to have it available.
Thanks.
Bruce Wilkin ♪
Bruce W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Next time you purchase a Travel Protection Plan, give us a call to learn about services offered even before your trip!
    Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Jul 24,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
N/A
Maureen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to leave such a positive rating!
    Jul 15,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
Generali Global Assistance Standard
We will not travel anywhere without insurance. For our recent almost month-long Viking Cruise in Europe, there was no doubt I would use Generali Global for a policy! We had planned a safari several years ago that was very expensive and we had to cancel a week before leaving due to my husband’s cancer diagnosis. We were thankful to have the insurance to cover our costs and it was an easy process to file the claim. We will always use Generali because we know unexpected events can happen at any point with a trip.
Fadi H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love to hear from our loyal travelers! Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Jul 11,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
Generali Global Assistance Premium
I did not need to file a claim so I can not testify to how good the plan is. However the price was fair and it gave me peace of mind. Priceless.
Therese B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    Jul 11,2024
By
on
for a trip to Spain. Spain.
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have a claim, but I called about a question which was answered promptly and completely.
Calvin L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    That's great to hear! At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.
    Jun 12,2024
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