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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Aruba rated Generali Global Assistance
4.63 out of 5
126
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan too expensive with too many restrictions
touraj t. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Generali has provided the following response:

    "We do our best to offer an array of travel plans for our customers, and sorry to hear that you couldn’t find the right coverage to fit your trip's needs. Thanks for your feedback."

    Nov 08,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully, I had no need to file a claim. If things went wrong, and I'm glad to say they didn't, I would have a better idea of how good the plan was.
MAUREEN B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Oct 31,2024
The trip included a
cruise
tour
Generali Global Assistance Premium
Claim submitted and paid for all out of pocket expenses. No payment for delay in receiving luggage
PATRICIA N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
we had to file a claim and it was processed within 24hrs -amazing
peter k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.
    Jul 15,2024
Generali Global Assistance Standard
We had no claim so cannot comment on what that process or result would have been like. We do feel that the coverage was exactly what we wanted, and appreciate the help we received from the InsureMyTrip representative that worked with us.
Stanley E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating! We strive to exceed customer satisfaction!
    Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance Preferred
Quick, easy, and gave me comfort knowing I had coverage in case. Competitive pricing
Ellen C. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    May 02,2024
Generali Global Assistance Standard
Good plan
Zbigniew M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your feedback. We are happy you found the right coverage to fit your trip's needs!
    Apr 02,2024
The trip included a
cruise
tour
Generali Global Assistance Premium
did not have a problem, so don't know how the company would respond if I did.
Niall O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Thank God we didn't need to file a claim, but the peace of mind was worth every penny. I have a 97 year old father who has had some health issues this fall and I was quite worried about going away. This insurance made my trip possible.
Maribeth Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Glad to have this travel insurance for peace of mind.
Teresa M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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