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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
1,224
ratings and reviews
98%
recommended
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Cruise
Filed claim
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckly it, once again, was not needed, but was there if I did. Acquiring the policy was simple. Will be back again for the next trip planning. Thanks!!
Donald P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Nov 18,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
I have been very happy with the service. This is our second cruise and both cruises have been covered by you
Conchita G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks so much for sharing your experience and choosing to #TravelSmarter.
    Oct 30,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Preferred
The plan covered everything that was needed. I am so glad that I did not have to use it but, just knowing that it was available if needed, was a saving grace for me.
Denise J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Seeing that 5-star rating has truly made our day! We're so grateful for your support.
    Jul 24,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Preferred
I-know-this-is-difficult, but-I-keep-looking-for-a-cancellation-option-although-I-onlycancelled-cruises-when-my-husband-passed-away-and-I-had-no-time-from-booking-to-aquire-insurance!!
One-claim-only-in-35+cruises.Iwas-hospitalized!
Diane B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain how to file a claim. Just give us a call at 800-348-9505.
    Jul 11,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Premium
Amazing responds. A claim was filed on the week of May 28. We have already gotten confirmation that reimbursement is on the way.
Michael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for the positive rating, and feedback! We strive to exceed customer satisfaction!
    Jun 12,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn’t need to use it, but the coverage seemed to be the best value for me.
Pamela B. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We appreciate your review!
    May 22,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
Plans are easy to read and compare and much less expensive than going through the cruise line or vacation company. They also usually cover more.
Catherine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!
    May 22,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having this coverage gave us peace of mind while on our trip. Thanks
Edward B. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback! It's wonderful to hear we were able to meet your expectations.
    May 07,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
Generali Global Assistance Preferred
Glad did not have to use.
Joseph V. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're grateful for your support and for your choosing us!
    Apr 23,2024
By
on
for a trip to the Caribbean. the Caribbean.
The trip included a
cruise
tour
Generali Global Assistance Standard
Im sure if i had to file a claim it would have been a “painful” and long process!
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use with our plans. Just give us a call at 800-874-2442.
    Apr 10,2024
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