Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Luckily I did not have an incident requiring use of the coverage, but I have in years past, and Generali Global Assistance provided a rapid response and covered what was needed. I will always use them for my travel insurance.
susan d. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My flight to Europe on a major U.S. airline was delayed and then cancelled leaving my nonrefundable and non-changeable tickets on a low cost European carrier useless. I had to repurchase tickets at the last minute at more than 2x the cost. After my trip, I submitted a claim with all the required documents and a little more than 2 weeks later I received a check for the full cost of the replacement airfare. I also submitted a receipt for my dinner at the airport during the delay and I received a separate check for that amount about a week later. I am very satisfied by my trip insurance purchase and will definitely buy from Generali again. The cost was well worth the peace of mind.
Guy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good plan - used in the past and made claim thatsaved me money
Ralph M. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Thought we might need to file a claim and the rep on the phone was kind, patient and helpful. Luckily it was not necessary but she was very reassuring.
Linda W. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
That's great to hear. At Generali Global Assistance, we value offering great customer service. We will share your feedback with our team.Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Felt covered enough for our trip. Happy we did not need to use, but was at ease knowing we were covered.
Hedy L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your feedback. It motivates our team to continue delivering top-notch travel protection solutions.Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Although we did not use the insurance, card with contact numbers for the the services would be helpful.
Larry B. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for your input. We will consider your suggestion it in the future to make your experience with us even better.Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Fortunately, I did not have to use it but it provided safety in case I did.
Alice C. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Very easy to pull up many options for our requirements and compare in order to select the best plan for our trip.
Robert W. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We do our best to offer an array of travel plans for our customers. We are happy you found the right coverage to fit your trip's needs. We appreciate your review!Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
Customer service was wonderful as we asked many questions before purchasing. We worried that we might encounter issues with older relatives while away so this insurance gave us peace of mind. Very affordable. We didn’t need it, but it was well worth having it.
Janis O. would not
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thanks for your endorsement! We greatly appreciate it, and your business.Oct 23,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I don't need it but felt better having it.
Laurence B. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts helped your travel experience.Oct 01,2024