The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Fortunately I didn’t have to use your coverage….but it was nice to know I was covered if I needed it…….
Connie M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Did not need coverage but gave me peace of mind.
Sheryl M. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard® Preferred
AIG was more concerned with not paying for my accident than anything. I spent a exorbitant amount of time while recovering and was constantly being asked to send information that I had already sent. I sent hospital records and personal receipts every time medical services were used. Very dissatisfied and disappointed with after care. Never again.
Floyd Lamar E. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Deluxe
The reason I gave a bad review is because I couldn't get an answer from the customer service, claim, or underwriting departments about what motorcycle activities are covered.
Yossi S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
The plan worked great for me. I couldn’t travel due to surgery. I received ALL my monies back. Thank you.
Pamela C. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
my trip was delayed 1 day due to missed connection
i incurred out of pocket expenses and the baggage was let out in the rain causing some damage
the claims process ( total claim only about $300) was so tedious requiring uploading numerous documents that it was not worth my time and effort. Phone support was very vague. I get the distinct impression that travelguard is not really providing any insurance, not sure why i use them, no more!
i incurred out of pocket expenses and the baggage was let out in the rain causing some damage
the claims process ( total claim only about $300) was so tedious requiring uploading numerous documents that it was not worth my time and effort. Phone support was very vague. I get the distinct impression that travelguard is not really providing any insurance, not sure why i use them, no more!
ROBERT W. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Angie
Thank you for sharing your experience, and I’m sorry to hear your trip was derailed! Our plans cover for specific reasons, and certain benefits such as Trip Delay kick in after the specified period listed on the Policy of Insurance. If your baggage or personal items were damaged, or if your delay meets the criteria set forth within your plan, we encourage you to file a claim for review. All claims are fully adjudicated based on the coverage purchased and supporting documentation. Claims are fully reviewed for any coverage opportunities. At this time, it appears you have not yet filed a claim on this policy. If you would like to file a claim we encourage you to file through our online portal. This tool provides a guided experience to submitting a claim along with all required documentation.Jun 20,2024
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
The purchase was easy and representatives answered all questions.
We did not need to file a claim, so I can't really speak to satisfaction regarding coverage.
We did not need to file a claim, so I can't really speak to satisfaction regarding coverage.
Naomi A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Hard to understand all the details and fine print. If I had time before the trip I should have discovered all the benefits and goodies.....
James D. would
recommend this plan to a friend or relative.
-
Angie
Thank you for providing feedback regarding our policy and your experience. I apologize that you found our policy wording difficult to review. Our call center is available for pre and post purchase questions. This call center is staffed with licensed agents who have the ability to review our policy wording in detail and can review the product to make sure it is the right coverage for you.
Our policy also comes with a 15-day free look period so that you have the opportunity to review our product and make sure it is the right coverage to meet your needs. Policies are refundable within this 15-day free look period. Please contact our licensed agent call center if you need assistance with our policy or if you would like to learn more about our coverage. They can be contacted at 1-800-826-1300.Jun 11,2024
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Wanted a little security for our trip to Sicily as our granddaughter was just completing 6 months of chemo and not knowing if we would be needed to return for any unexpected medical emergencies. Luckily we went and came without any incidents. But nice to know we were covered just incase.
John M. would
recommend this plan to a friend or relative.
2 of
3 people found this review helpful
The trip included a
cruise
AIG Travel
Travel Guard® Essential
We had a great cruise and didn't need insurance.
PAUL P. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful