I have been purchasing this policy for all my trips for several years. It covers most of my needs, including time sensitive items. I would like to see more coverage for vouchers.
Verlin H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
From beginning to end, the company's representative handled all questions and concerns in a very professional manner. Unfortunately we had to cancel our trip under the "for any reason" clause - the requested information was easy to provide and the entire refund took less than 10 VBIZ days once filed. Definitely recommend the company to all who are traveling. Thanks
Henry J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I usually purchase trip insurance but have rarely used it other for baggage delay. Very glad I purchased it this time. Unfortunately, my trip needed to be cancelled due to a hurricane that devastated my region. The claim process was surprisingly smooth, and I am thoroughly impressed with how the insurance handled everything. The customer service team was quick to respond to my questions.
First of all, the claims submission process was straightforward. I filled out the necessary forms and sent in all of my receipts (thankfully kept in email). I received regular updates on the status of my claim. It was delayed a bit and I needed one additional document from the airline, but I received a notice that my reimbursement check would be sent to me five weeks after I initially filed the claim. It was a relief to get the financial support I needed after the inconvenience. I will definitely consider using this company for future trips!
Jennifer O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
This was the first time buying trip insurance so I have nothing to compare it to. My trip went just as planned so I did not have to file any claims. I was happy to have the backup of trip insurance but can't really offer a useful review to others. :-)
Katherine M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.