We are only showing ratings that have a written review.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
We purchased the plan because we were traveling with small children and I was afraid they might get sick before our trip. But, my mother in law became very ill and we were afraid to leave town. She ended up passing away on Nov. 14. We will replan our trip to outer banks in the spring. I will definitely purchase insurance through your company. That reassurance is comforting in today’s world. Thank you so much and I will definitely recommend your company.
Warmest regards,
Dina Compton
Warmest regards,
Dina Compton
Troy C. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Thankfully we didn't to file a claim, but insuremytrip offered the best coverage options at the most affordable rates. We have already purchased a policy for our next trip!
Kevin K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Happy to say my trip was excellent. No need to make a claim!
But all representatives of AIG were very helpful in answering lead up questions to trip!
Thank you to all!
Sincerely,
Dan B
But all representatives of AIG were very helpful in answering lead up questions to trip!
Thank you to all!
Sincerely,
Dan B
Daniel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
I was fortunate not to have to use the insurance. I did email a few questions after the purchase of the plan and prior to the trip and all my questions were answered promptly. I am very happy about the customer service in that area.
Sylvia O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
It is hard to write a review when we didn't use your service. Yes, we bought the policy, but, thankfully, did not need to use it. If I ever have to file a claim I will write a review. But hearing from a friend, you are not easy to work with.
Mary D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Thankfully I did not have to file a claim, but I felt comfortable knowing I was covered had something happened on my long weekend trip
Etienne B. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
I incurred expenses due to a lengthy flight delay that involved thunderstorms in NJ and then a flight control bottleneck. AIG denied my claim saying that air traffic control issues are an excluded cause. I don't doubt that but why? It feels like they deliberately planted odd loopholes to save themselves some $ and I'm feeling like "why do I even buy travel insurance?!"
Vincent S. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Preferred
Did not need it, but good to know it was there if we did.
Adam P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Great company
Kathy C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
AIG Travel
Travel Guard® Essential
Usually, you can rate / judge specific plan when you have to make a claim. Otherwise, your review is based only on the coverage described.
ANNA V. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Thank you for your feedback. AIG has provided the following response.
"Thank you for providing this review and I’m sorry to hear that your travel plans were interrupted while away. The term ‘Air Traffic Control’ does not appear in the exclusions of our Essential plan. Our Essential plan does carry Trip Delay benefits for situations where Inclement Weather causing a delay of 12 or more consecutive hours. Documentation must be provided to support the claim. I would recommend that you contact our Claims Call Center in order to review the claim determination in greater detail. Our Claims Call Center can be reached at 855-668-7303."