We are only showing ratings that have a written review.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
These reviews are not particularly helpful. All of the plans make it easy and pleasant to take your money. Unless and until you’ve filed a claim, it’s impossible to meaningfully review or rate any plan.
Emanuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
My flight to Europe on a major U.S. airline was delayed and then cancelled leaving my nonrefundable and non-changeable tickets on a low cost European carrier useless. I had to repurchase tickets at the last minute at more than 2x the cost. After my trip, I submitted a claim with all the required documents and a little more than 2 weeks later I received a check for the full cost of the replacement airfare. I also submitted a receipt for my dinner at the airport during the delay and I received a separate check for that amount about a week later. I am very satisfied by my trip insurance purchase and will definitely buy from Generali again. The cost was well worth the peace of mind.
Guy B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Can't really taste it this time since I didn't need it, but I've needed it before and it paid like it was supposed to after some hoop jumping.
Linda B. would
recommend this plan to a friend or relative.
-
Samantha FourezGenerali Global Assistance
At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved. Thank you for choosing to #TravelSmarter.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
All in all the claim process was fairly good. It took Generali about 7 weeks to settle my claim.
THOMAS J. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We strive to process claims within 30 days from the date of receipt; however, some cases can take longer. We are pleased to hear your claim was resolved.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This is the second trip we've purchased travel insurance from Generali. The costs and items covered seemed to be reasonable. I did submit a claim after our first trip, but did not realized any expenses for a covered item had to be incurred while on the trip, not after the trip. Our second trip was to Croatia where I saw a couple of Generali building in various cities. That was reassuring.
Dennis W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your review! Your feedback is valued by our team.Nov 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thankfully, I had no need to file a claim. If things went wrong, and I'm glad to say they didn't, I would have a better idea of how good the plan was.
MAUREEN B. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!Oct 31,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Insurance to me is “damned if you do, damned if you don’t”. Fortunately we didn’t need to make a claim but felt comforted that we had it if we had needed it.
Colin G. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for the stellar 5-star review. Your confidence in our services is the best compliment we could ask for!Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I was on a cruise and my insurance policy was a added layer of peace for me in event something unexpected occurred. My trip was successful and I do on my own accord recommend purchasing coverage for your own safety and peace of mind.
Adrienne K. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
We greatly appreciate your endorsement.Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
The good thing is, I didn't have to find out how good the insurance is.
ROBERT C. would
recommend this plan to a friend or relative.
-
Samantha Fourez
Generali Global Assistance
Thank you for the positive rating! We strive to exceed customer satisfaction even if you don't have to file a claim.Oct 30,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
This is the 3rd claim I've had to file with Generali over the years and they have fairly paid each time. Will definitely use them again!
Christine M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We strive to exceed customer satisfaction! Thanks so much for your loyalty and choosing to #TravelSmarter.Oct 30,2024