Travel Insurance Reviews for Generali Global Assistance Premium

We are only showing ratings that have a written review.

Sort by
Filed claim
By
on
for a trip to Fiji. Fiji.
The trip included a
cruise
tour
Generali Global Assistance Premium
I had an issue I wasn't sure if it would be covered and it was difficult to get information. I ended up calling in and after some time did speak to someone. I did not file any claims so I don't know how good the coverage really was.
Michael J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We're strive to exceed customer satisfaction. If you would like to share more about your review, please email our Customer Experience team @ [email protected]
    Oct 30,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Premium
Seemed like a reasonable price for trip insurance. Thankfully did not have to rely on this for any travel issues.
Joseph K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Premium
Difficult to say that I was completely satisfied with the insurance policy because I did not have to file a claim. The real test for any insurance companies is how helpful and supportive they are during the claim process.
Debra D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback. Please visit our website to learn about our satisfied claim experiences: generalitravel.com/care-testimonials
    Oct 01,2024
By
on
for a trip to France. France.
The trip included a
cruise
tour
Generali Global Assistance Premium
There is nothing like traveling with a sense of security shouldn anytjing happen.
Javier A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your 5-star rating! It motivates our team to continue delivering top-notch travel protection solutions.
    Sep 25,2024
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Generali Global Assistance Premium
Our daughter had a fire at her business (that had belonged to us) the day before we were to leave. As this was a cathestrophic event we could not leave her to deal with this alone. Generali did nothing for the almost $800 policy on and $11k trip.
Daniel W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Kaylie
    Photo
    Dear Valued Customer,

    Thank you for your feedback. Generali has provided the following response:

    "We appreciate you sharing your feedback with us. We're sorry to hear you had to cancel your trip. The plan you purchased is a named perils insurance policy, which means the policy provides coverage for losses from events named in the policy. We take customer service and the claims process very seriously and want our customers to understand their coverages. Should you want to ensure something is covered in the future, please phone us and a customer service team member would be happy to review the policy with you."

    Sep 12,2024
By
on
for a trip to Japan. Japan.
The trip included a
cruise
tour
Generali Global Assistance Premium
In a last minute ditch to get travel insurance Generali Global came through with a great price and gave me peace of mind to enjoy my trip. Thank you
Catherine R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We appreciate you taking the time to rate Generali Global Assistance 5 stars - it's wonderful to know our efforts will help your travel experience.
    Aug 07,2024
By
on
for a trip to Jamaica. Jamaica.
The trip included a
cruise
tour
Generali Global Assistance Premium
It was a relief to know that we were covered. We thank God that nothing happened! We will use them always now when we travel.
Daniel H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for your endorsement! We greatly appreciate it!
    Jul 30,2024
By
on
for a trip to Aruba. Aruba.
The trip included a
cruise
tour
Generali Global Assistance Premium
Claim submitted and paid for all out of pocket expenses. No payment for delay in receiving luggage
PATRICIA N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Poland. Poland.
The trip included a
cruise
tour
Generali Global Assistance Premium
The only way to evaluate insurance is when a claim is made - which I did fortunately did not have to do.
Paul L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Give us a call next time you buy a Plan with us. We have services you can use even if you don't need to file a claim. Visit https://www.generalitravelinsurance.com/travel-resources/services to learn more.
    Thank you for your feedback!
    Jul 24,2024
By
on
for a trip to Singapore. Singapore.
The trip included a
cruise
tour
Generali Global Assistance Premium
Due to a tragic medical situation with my sister (who is in a coma) I had to cancel my trip. Generali helped me with the cancellation fee with minimal hassle and an easy process. When one is grieving, such kind assistance is extremely valuable. I will definitely buy this plan again. At time of purchase, it was the best combination of benefits for the money, which is why I chose them.
Julia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are sorry to hear about the circumstances surrounding your trip cancellation. Thank you for taking the time to leave us a positive review.
    Jul 15,2024
Show reviews per page.