The trip included a
cruise
TravelSafe
Classic
We are grateful that we did not experience the need to use the plan.
Francis M. would
recommend this plan to a friend or relative.
The trip included a
cruise
TravelSafe
Classic
The TravelSafe Classic plan has all of the components we look for in a comprehensive plan. We are fortunate that we did not have to file a claim but we had peace of mind knowing it was in place. We don't leave home without travel insurance.
John H. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
little too pricey
Sanford K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
While the pan itself served my needs, I had to file a claim, as one of my travel companions had a family medical emergency, and had to cancel his portion of the trip. The trip was cancelled on Feb 16, 2019, and it took more than two months for the claim to be processed, and benefit check to finally arrive on April 25, 2019. Way too long! Their customer service recording states they try to process claims within thirty days of the forms and documents being received. I initially filed the claim online, filled out all the requested information, and submitted it to their claims dept. Two weeks went by without a word, then I get an e mail telling me that more documentation is required. Wish I could have received that memo a day or two after submitting the initial form, rather than wasting two weeks! the entire process just seemed to take much longer than it should have. I will probably not purchase any more plans from Travel Safe.
Thomas C. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
TravelSafe
Classic
Peace of mind is worth every cent. Coincidentally, I was talking to a fellow passenger who got sick on a previous cruise and the ship sent him by ambulance at the next port. His health insurance didn't cover him out of the US. He found out the hard way of how expensive it was for medical bills and flights back to US. No worries when you have the right insurance! Needless to say he now carries insurance. I recommended he switch to InsureMyTrip because we had to use it once two years ago. What a life saver! Super highly recommend!!!!
David K. would
recommend this plan to a friend or relative.
TravelSafe
Classic
We have never had to file a claim, but appreciate having coverage.
Donald K. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Basic
The plan gave me the security of knowing "If" I needed to use the benefits, there would be no problems.
Stanley S. would
recommend this plan to a friend or relative.
The trip included a
tour
TravelSafe
Classic
Good value for price paid.
Jeffrey S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
Bought insurance for piece of mind and glad I didn't have to use it.
Janet G. would
recommend this plan to a friend or relative.
TravelSafe
Classic
Fair price, good coverage. Needed at the last minute and it was easy to obtain what I need.
Christina P. would
recommend this plan to a friend or relative.
Thank you for taking a moment to review your experience with TravelSafe Insurance. We agree that the claims process was not executed in a fast and efficient manner, but are happy to hear the plan was able to meet your needs overall. In part because of experiences like yours we recently changed our claims administrator. Our average process time is now 12 days. In the future, we hope you will reconsider purchasing TravelSafe based on our plan’s effectiveness and our new claims process. We are continuously looking for ways to improve our levels of service.