Five weeks before the cruise that we purchased insurance for, my husband had emergency open heart surgery. Needless to say, we had to cancel. I filed for insurance reimbursement just after my husband returned from hospitalization and sent it along for processing. Having dealt with other slow-walking cruise insurance providers, I made a follow up phone call to check on the status of our claim about two weeks after I filed.
I was astounded to hear that our claim was already processed and the checks would be arriving shortly. We received our checks late last week. The process for reimbursement took about 3 weeks - dazzling speed. I will purchase any future cruise insurance from this firm again!
Patricia F. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
HTH answered the customer service call promptly and professionally. They quickly provided me with the information to process my claim. They were terrific!
Kimberly H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Although we didn't need to file any claims, we were confident during our trip that we were covered for any incidents that may of come up. The trip insurance was worth the peace of mind.
Joseph H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I never filed a claim, so I can't speak to that. However the plan I selected offered me everything I was looking for at a reasonable price. It was not complicated, the plans were clear in what they offered.
Thomas M. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.