It took 2.5 months for HTH/ Nationwide to completely process travel/quarantine claim for trip in February, 2023. It wasn’t until I filed a claim with Illinois Dept of Insurance and customer service at Insure My Trip that I finally got reimbursed claim settled.
Richard F. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
It took a very long time for my claim to be process and there were no email updates about the claim. I had to call to check the status and there was never an email send asking for additional information. The representatives are not that friendly.
Eric I. would
recommend this plan to a friend or relative.
3 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I was grateful for the peace of mind the policy provided during my trip. I was very grateful that I did not have to avail myself of any of the services.
Betty K. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Had to cancel a trip to Canada at the last minute because of illness. My travel companion and I both had separate policies to cover our trip and we filed our claims together. It took about 5 - 6 weeks for our claims to be processed but we were advised in the interim that there would be a delay due to a high number of claims. All of our lost money was refunded in full by check - plus with interest. We were careful to follow instructions and provide all the requested information and nothing was questioned. We were 100% satisfied and would buy this plan again.
JANE O. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.