The trip included a
cruise
tour
Generali Global Assistance
Premium
Wonderful feeling of comfort that we were covered for the items that we selected.
William R. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I've used the service several times...
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
In the plan I had delay on flight to help cover unforeseen cost...
The flight was delayed in Hong Kong for roughly 26 hours.
Called to verify my coverage.
They told me it was not covered because it's not a labor despite.
The protests in Hong Kong shut down the airport several days.
Do to this situation. I will not be using this company or its services ever again and will do everything in my power to make sure anybody I know and come in contact with doesn't either... Thank you for nothing but taken my money.
Kevin P. would not
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
Very good plan. Did not file a claim but allowed me to be relaxed my entire trip.
David Y. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I was very pleased,the lady who I spoke to about this was very friendly &informative. Will use again next year for vacation.
Susan W. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Always a toss up whether to get it or not but w travel the way it is gas shortages, lost luggage, family emergency it is better to have peace of mind for cancel for any reason. Good communication w these folks. They gave us all the numbers to call in the event something were to happen which was great. Highly recommend for service and price.
John S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
I did not file a claim this time but I have in the past with no problems. Its good to have a peace of mind when traveling.
Crystal P. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
We did not have a claim before or during our trip, so we can only evaluate the coverage. We especially liked the coverage of pre-existing conditions. Almost impossible to find that months after the first down payment on a trip.
George W. would
recommend this plan to a friend or relative.
-
Carol
Thank you for bringing the terms for the Pre-existing Condition Waiver under the Generali Premium plan to the attention of your fellow travelers.
The majority of Comprehensive plans offer a waiver of the Pre-existing Condition Exclusion if you purchase the policy within 10 to 21 days of the Initial Trip Payment Date. However, the Generali Global Assistance Premium plan offers that waiver if you purchase their policy prior to or within 24 hours of your final trip payment:
"We will not pay for loss or expense caused by or incurred resulting from a Pre-Existing Condition, as defined in the Definitions section, including death that results therefrom. This Exclusion does not apply provided you meet the following requirements:
a. coverage is purchased prior to or within 24 hours of your final Trip Payment; and
b. you are medically able to travel at the time the coverage is purchased; and
c. you insure 100% of your prepaid Trip costs that are subject to cancellation penalties or restrictions."Jul 05,2019
Generali Global Assistance
Premium
Fortunately, I had no major problems on the trip. Inadvertently, I lost a cane with folding seat and a donut cushion the first day away. On return home, eight days later, I wrote Generali that I had registered the cane loss with the airport police. When I left Dublin, I checked with them again, nothing turned in.
I gave Generali the prices from Amazon and they sent me a check. If they handle missed flights and illness that way, they are excellent.
I gave Generali the prices from Amazon and they sent me a check. If they handle missed flights and illness that way, they are excellent.
Judith A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Was happy with coverage but didn't have to file a claim so I can't give a review on the claims process.
David P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Fortunately, we did not need to utilize our trip insurance. It was reassuring to have the peace of mind that "if" something were to happen while on vacation that we were covered for any loss/expense
Scott S. would
recommend this plan to a friend or relative.
"We're sorry to hear about the circumstances surrounding your claim, and for not meeting your expectations. We want our customers to choose the correct policy to fit their needs and stress the importance of reviewing your coverage details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase, and contacting (800) 348-9505 or [email protected] with additional questions. The plan you purchased includes a variety of covered events under which we can provide coverage if a covered event interrupts your trip. Unfortunately the Trip Interruption benefit does not cover interruption due to civil disorder. However if reasonable expenses were incurred as a result of a trip delay there is potential Trip Delay benefits coverage and we recommend you submit a claim for consideration at csaclaims.com. Please contact us at the number or email provided above if you have additional questions."