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Travelex

Our customers rated the provider
(4.57)
See reviews.

Travelex builds their travel protection plans with their customers in mind. They offer several comprehensive travel insurance plans to protect you and your travel investment. From the weekend getaway, to the family vacation, to the luxury around-the-world cruise, Travelex has a protection plan to meet your needs.

About

For more than 25 years, Travelex Insurance Services has been a leading U.S. provider of travel insurance. As a premier partner to the travel industry, Travelex offers an array of products designed to help travelers create and protect the moments that matter most while they explore the world.

Their commitment to outstanding customer service makes Travelex stand out among the competition. They know travelers are real people at the other end of the line, so their customer solutions and travel assistance teams are ready to respond with kindness, respect, and patience when you need them. Travelex Insurance Services plans are underwritten by Berkshire Hathaway Specialty Insurance Company. Travelex Insurance Services is a subsidiary of Cover-More Holdings USA, Inc. which is a wholly owned subsidiary of Zurich Insurance Group Limited (“ZIG”), headquartered in Zurich, Switzerland.

HIGHLIGHTS

  • Over 25 years of travel insurance experience contributes to their expertise
  • Excellent customer service for which they are frequently honored with travel industry customer service, technology, and innovation awards

Customer Ratings and Reviews

Our customers rate the Travelex on our site
(4.57) of 5
on average based on 4504 reviews.
A+
Better Business Bureau Rating
We had claims for trip interruption and trip delay due to an airport strike in Nairobi. Submitting the claim was easy, but the processing time took five weeks. There was no communication after I submitted the claim until an EOB was e-mailed to me. In the end, a little more than 90% of the loss was covered due to limitations on the trip delay coverage, but overall, I was happy with the plan and coverage.
Lawrence A.
Easy, user friendly process
Suzanne S.
I am a long time p0urchaser with dozens of prior purchases. I will not be buying new plans until you have the ability to add beneficiary like you had previously. I buy insurance for my family members and as family head I want the proceeds to come to me so I can provide for the various members if something tragic were to happen.
Mark B.
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