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International Medical Group

Our customers rated the provider
(4.51)
See reviews.

International Medical Group (IMG) has been a dedicated provider of international medical insurance and travel insurance for over 20 years. They understand the varied ways people can travel internationally – whether for business or pleasure.

About

Founded in 1990, International Medical Group (IMG) is a worldwide leader in designing, distributing, and administering global healthcare benefits and assistance services. Headquartered in Indiana, they provide insurance to customers in over 190 different countries. IMG has prepared plans that reach the needs of their various travelers to protect them in the best way possible.

They have insured millions of travelers since their conception, combining their insurance products with an impeccable service record to bring Global Peace of Mind®. Their members have 24-hour access to IMG services no matter the part of the world they currently inhabit.

IMG offers travel protection plans for U.S. residents as a part of their iTravelInsured product line, which provide medical coverage for emergency medical situations as well as trip protection benefits. These benefits include trip cancellation and trip interruption, which are coverages used to insure your prepaid, non-refundable trip cost. Also included are baggage loss and delay, travel delay, and emergency medical evacuation benefits.

The iTravelInsured travel protection plans are underwritten by United States Fire Insurance Company and SiriusPoint America Insurance Company, and the Patriot travel medical plans are underwritten by SiriusPoint Specialty Insurance Corporation.

HIGHLIGHTS

  • Features impeccable service record to bring Global Peace of Mind®
  • 24-hour access to IMG services no matter where you are in the world
  • Over 20 years of experience and dedication to international medical insurance

Customer Ratings and Reviews

Our customers rate the International Medical Group on our site
(4.51) of 5
on average based on 4277 reviews.
A+
Better Business Bureau Rating
I have bought travel insurance for years and never needed to make a claim until this time. IMG responded instantly and to my surprise they paid a claim for a cruise ship dr visit to get meds for a sinus inflection. Very pleased with the way IMG handled the claim.
Carlton W.
I haven’t had to use this!
Linda C.
My husband and I had to cancel our trip. The claim process was arduous. I worked very hard to minimize my claim. I was able to cancel our airline tickets but incurred a penalty fee. The insurance company said they do not cover penalty fees in spite of the fact that we actually saved them $4,600. Very frustrating. I worked in good faith to minimize my claim amount. The company punished me for doing so. I was out of the date range to submit this to my credit card company because this company took too long to resolve the matter. I have appealed their decision, but they have kept me waiting too long. Stay away from this company. I would never use them again.
Joel S.
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