The trip included a
cruise
Nationwide Mutual Insurance
Prime
We didn't need the plan but we are glad we had it. Two coupes we traveled with got Covid. If we had become ill we knew we had coverage.
Elizabeth B. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
I had a little trouble reaching the Nationwide customer care team from Thailand when I caught Covid (the phone numbers that supposedly worked from anywhere in the world did not) but I once I did via email the support was excellent. Reps reached out at least twice during the week after I notified the company that I had to delay my return home to see if I needed help getting medical care (I did not) and to ask if I had to be hospitalized (I did not). They reminded me to send them specific information so they could stay on top of the case. I filed my claim for the airline rebooking fee and the extra cost of the new flight at the very end of November and received a check for the full amount claimed on January 5.
MARIA B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Nationwide Mutual Insurance
Prime
We're very glad we got the Nationwide Mutual Insurance Prime plan because we ended up getting COVID on our trip to Iceland and the plan covered and reimbursed us for the return flights we had to miss, an additional week of lodging and car rental, and new return flights.
It was hard to tell what paperwork we needed, but to be sure we got an official government PCR test and submitted the certificate we got from that as part of our claim. We filed as soon as we got back home. It took about 3 months, and then out of the blue we just got checks in the mail saying our claim was accepted. So overall, would have appreciated better documentation on what paperwork was needed, what is covered, etc, but it worked out well for us.
It was hard to tell what paperwork we needed, but to be sure we got an official government PCR test and submitted the certificate we got from that as part of our claim. We filed as soon as we got back home. It took about 3 months, and then out of the blue we just got checks in the mail saying our claim was accepted. So overall, would have appreciated better documentation on what paperwork was needed, what is covered, etc, but it worked out well for us.
Brandon H. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
I provided everything I got from the doctor in the foreign country and for some reason that was not enough for a claim.
Amanda D. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Prime
although I did not need to file a claim, I knew I had good coverage in case I needed to. this is reassuring
Loretta S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Prime
Fortunately, I did not have a need for filing claim but the one time I did the service was impeccable.
Richard O. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
The concept of reviewing an insurance plan when you haven’t filed a claim seems not very meaningful. All insurance companies are pleasant and friendly while taking your money. It’s only when they’re asked to give you their money that you find out how good the policy actual was.
Emanuel S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Prime
Good plan at reasonable cost. I plan to use Nationwide in the future.
Mario H. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Prime
We just returned home as one of the last days of mandatory Covid testing to return home to the US. This insurance gave us peace of mind that although a 10 day stay in place order would be inconvenient it wouldn’t leave us with the big unexpected expense. Luckily we didn’t have to use it.
Kathleen T. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Prime
I had already recommended the plan to my sister for her trip abroad and to my friends who were traveling to Bermuda. I appreciated the customer service in steering me through the myriad of options and with good customer service I would have spent more than necessary for my needs.
Edward K. would
recommend this plan to a friend or relative.