I purchased a Luxury Cruise travel insurance plan with Nationwide through Insuremytrip for a cruise to Alaska in June 2018. Our family vacation included a land tour of Seattle after the cruise. However, as we prepared to disembark the ship I received a call from our veterinarian back home that our dog had to be hospitalized in critical condition. We changed our return flight to fly home immediately, which more than doubled the air fare for our family of four. Sadly, our dog died the next day. I filed a claim for the increased air fare under the trip-interruption benefit of the policy. My original claim was misplaced so I had to re-send it. The full amount of the claim was paid within two weeks thereafter, less than a month after I submitted the original. Everything was done by email and was very simple and quick. After reading so many reviews about poor claims processing by some travel insurers I was prepared for the worst but Nationwide came through, at a time we were still mourning the loss of our beloved pet. I'm planning another trip for the end of 2018 and will insure with Nationwide again. I recommend them without hesitation.
Kenneth T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for your 5 star review of your Nationwide Luxury Cruise plan.
However, we also wish to point out to your fellow travelers, that payment was provided under "Trip Interruption For Any Reason":
"If You interrupt Your Trip, forty-eight (48) hours or more after Your actual departure date, for any reason not otherwise covered by this Certificate, the Company will reimburse You up to the Maximum Benefit shown on the Confirmation of Coverage for the a) unused portion of the prepaid, forfeited, non-refundable Payments or Deposits You paid for Your Trip;
b) the airfare paid less the value of applied credit from an unused travel ticket, to return home, join or rejoin the original Land/Sea Arrangements limited to the cost of one- way economy airfare by scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets; provided:
i. Your premium payment is received prior to or on the date Your final deposit/payment for Your Trip is received and at least thirty (30) days prior to the Scheduled Departure Date; and
ii. You insure all prepaid Trip costs that are subject to cancellation penalties or restrictions and also insure prior to or on the date Your final payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added to Your Trip."
Trip Interruption For Any Reason is a benefit that is only available in several Comprehensive plans. Please call us at 800-487-4722 if you wish to quote and purchase a policy.
We had a port itinerary change, twice, before our cruise. Called Nationwide, claim form was emailed promptly, with clear instructions on what would be needed to file claim. After sailing, we submitted the claim, and were promptly paid for the full coverage amount listed on the policy. Because of the ease of that claim, we are purchasing this policy again, for our upcoming cruise,
Richard R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
I didn't need to use the insurance policy, but it was reassuring to know that it was in place to cover any possible losses and provide me with medical care if I had become injured or fallen ill during the trip.
Clarissa R. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The cruise line offered an insurance plan with the broadest coverage available, however, the additional cost was not justified to me. This is the first time in almost 10+ cruises I ever purchased insurance and was very satisfied with the piece of mind it provided.
James C. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I would highly recommend Nationwide for all of your travel insurance needs! It gave me peace of mind on my vacation knowing that if any problems occurred, my family would be covered. Should you need to file a claim, there is usually only one form to fill out and just a few supporting documents to provide. Customer service is great and claims are expedited within 15 days. Signing up for the plan on Insuremytrip.com was simple and fast, it took only a few minutes to complete the process once I chose a plan.
Jenny B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
However, we also wish to point out to your fellow travelers, that payment was provided under "Trip Interruption For Any Reason":
"If You interrupt Your Trip, forty-eight (48) hours or more after Your actual departure date, for any reason not otherwise covered by this Certificate, the Company will reimburse You up to the Maximum Benefit shown on the Confirmation of Coverage for the a) unused portion of the prepaid, forfeited, non-refundable Payments or Deposits You paid for Your Trip;
b) the airfare paid less the value of applied credit from an unused travel ticket, to return home, join or rejoin the original Land/Sea Arrangements limited to the cost of one- way economy airfare by scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets; provided:
i. Your premium payment is received prior to or on the date Your final deposit/payment for Your Trip is received and at least thirty (30) days prior to the Scheduled Departure Date; and
ii. You insure all prepaid Trip costs that are subject to cancellation penalties or restrictions and also insure prior to or on the date Your final payment for those arrangements the cost of any subsequent arrangements (or any other arrangements not made through Your travel agent) added to Your Trip."
Trip Interruption For Any Reason is a benefit that is only available in several Comprehensive plans. Please call us at 800-487-4722 if you wish to quote and purchase a policy.