The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
No problems so didn’t need to a file.
Penelope B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Even though we did not need to file a claim it was good piece of mind to know we had good coverage. We prefer to buy our own insurance then to purchase what the cruise line offers.
Niki L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Your company provides the travel insurance. Thank heavens we didn't have to use it this time.
Elvira F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
My friend and I purchased the insurance. My friend died and the amount of paperwork to file a claim was ridiculous. I was able to get refunds for my friends family for the flight from the airlines, not from Nationwide, didn't even want to try and tackle that paperwork. I was able to find a friend to take my friends place on the Cruise. The insurance was useless. Plus Nationwide would not even consider refunding my dead friend's insurance. She didn't need it when she was dead. All I got was, "it's nonrefundable" Thanks for the sensitivity.
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
The insurance was a useless waste. Like all insurance, the company is only interested in finding a way to not have to pay, so why purchase it?
Linda V. would not
recommend this plan to a friend or relative.
4 of
6 people found this review helpful
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Great customer service. Easy, quick & affordable.
William R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Giving a review without having filed a claim is somewhat pointless. The purpose (for me at least) of getting insurance is to be compensated when I file a claim. After a claim is filed, that's when you find out the " True Colors" of the insurance company you chose.
Charles F. would
recommend this plan to a friend or relative.
2 of
6 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
I thankfully did not have to use the coverage on this trip, but this is the second time I have purchased the Choice Cruise plan from Nationwide, and barring any changes to the coverage in the future, I will plan to buy this coverage again for future trips that include a cruise. I like that it has some cruise-specific provisions, as well as generous coverage limits, from a company with a well-known name and good reputation in the insurance industry.
Kevin N. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Great comfort having this insurance coverage.
Sandra S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Choice Cruise
Although we did not have to file any claim, we felt good that we had coverage for our cruise. That allows you to relax and enjoy it more.
Melton A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Choice Cruise
Due to a family emergency we had to cancel our trip. We thought that we were well enough insured but sadly this was not the case. Cancellation due to an injury or illness of a non traveling person was covered by the insurance, but only if that person is living in the USA, Mexico or Canada. It would have been nice if this was mentioned in the "small" letters before you purchase the insurance plan, or anywhere on the website. Only after purchasing the plan it was mentioned in the paper work that nobody ever reads! Costumer care was not helpful at all and only said: "you should have read the 20 plus pages after you purchased the plan". I think this kind of information should be more clear before you buy a plan.
Till P. would not
recommend this plan to a friend or relative.
5 of
7 people found this review helpful
-
Michelle A
Thank you for taking the time to submit your review. It is never pleasant to hear that your claim was denied. Before, during and after you purchase the insurance you have a copy of the certificate available for review. This provides you with the finer details of the plan such as definitions, coverage's and exclusions. We suggest customers review the certificate to best understand their coverage. For customers with specific concerns, we suggest calling us at 800-487-4722 and we can assist you with finding a plan that covers your concerns.Dec 18,2019
We did follow up with Nationwide claims who indicated that you made several calls to the company but did not submit a claim. We regret to hear that you believed the paperwork required was excessive, but the paperwork is necessary to submit a claim.
Nationwide also advised that the estate of the deceased would have to request the policy refund.
Please let us know if we can be of further assistance.