Travel Insurance Reviews for Crum & Forster - Travel Insured International Worldwide Trip Protector

Not sure of the value of the policy since we did not have to use it.

We have been so fortunate that my 90 year old mom did not use your insurance , same as the lasts years . She travels every year from USA to her home town .
Thank you for the options

Fortunately we didn't have to use it. It did give us peace of mind knowing that we would be taken care of if necessary.

I didn't need to file any claims on the insurance, so as far as I know, the coverage was good. I hope I never have to file a claim on travel insurance but was glad to have the coverage in case I needed it. There were others on the trip who had illnesses and injuries, and saw first had, the issues for those who didn't have any insurance.

This plan was cancelled, and I was issued a voucher. Using the voucher has been a complicated nightmare. Insuring a new upcoming trip with the voucher has required multiple calls and emails with both C&F and Insuremytrip. The agents are polite but unable to explain why some changes (dates) are handled by the insurer and others (amount of coverage) are handled by the broker. One call or one submission of the form should have covered all issues. This change isn't rocket science. It is no wonder travel insurers are so backed up with claims when they make the simple application of a voucher a bureaucratic paperwork nightmare. And why do they need detailed documentation from new travel suppliers to apply the voucher? This isn't required for an initial purchase after all. Very disappointed in the process, but I do appreciate the kind and supportive agents at inuremytrip who did try to help.

It is nice to be able to go on a trip and feel secure in knowing that I am covered if an emergency happens.

It was all good

When my daughter started having a tooth ache, I called 24 hr help desk just to see if I can find information regarding a coverage. The toll free number doesn’t work when you’re calling overseas and it took me a little while just to find the right phone number. Even though the number I called said 24hr assistance but no one answered after waiting over 30 minutes. It was just a waste of time and money so I looked up a local dentist and took her there. Luckily it wasn’t that big of a deal, she only hurt her jaw and didn’t have a cavity or root canal. But can you imagine waiting over 30minutes when you’re seriously injured or sick? Even though the coverage seemed perfect for our trip, I don’t recommend C & F travel insured for others.

I had an emergency but I found that everything was difficult to get help…it is like the insurance is made
To be sold but not to pay…..I am a Doctor already and familiar with insurance and billing. Finally
I just forgot about the insurance and paid the bill…..I did not even bothered asking for receipts.
That wAs my experience and I hope other people had a different one.
My Wife and my insurance were very expensive due to my age I understand but I feel it failed when
I was depending on it….by the way…I have taken travel health insurance with your company for many years.

Luckily didn't need to make a claim