Travel Insurance Reviews Travelex Travel Select
Travel Select is the highest level plan offered by Travelex, with coverage amounts that fall above the Travelex Basic plan, as well as optional benefits to customize the plan to your specific travel needs. This plan offers primary coverage with no deductibles.
To learn more, see the Travelex Travel Select product page.
The trip included a
cruise
tour
Travelex
Travel Select
We didn't go on the cruise :( I actually forgot about this insurance plan. We ended up going somewhere else in FL for a week. I wish I would have remembered this so I could have covered this trip instead. Ohh well, too late to turn back and it definitely isn't the company's fault. Thanks!
Danielle C. would
recommend this plan to a friend or relative.
Travelex
Travel Select
Peace of mind
Because we don't know what can happens while we traveled
Because we don't know what can happens while we traveled
Luis G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
Poor policy wording, and incredibly patronising and disrespectful assessor who I communicated with via phone call.
Some empathy and respect towards customers wouldn't go amiss.
Some empathy and respect towards customers wouldn't go amiss.
Kate T. would not
recommend this plan to a friend or relative.
6 of
7 people found this review helpful
The trip included a
cruise
Travelex
Travel Select
Cruise was canceled by Carrier and refunded money . Travelex refunded policy premium.
Michael C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Travelex
Travel Select
Very comprehensive plan. We did not have any claims but it was worth the cost for piece of mind while we travelled.
Michael B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Travelex
Travel Select
Always great coverage!
bernardo g. would
recommend this plan to a friend or relative.
The trip included a
tour
Travelex
Travel Select
Due to covid-19 outbreaks, my trip was cancelled by the airline and resort. Travelex denied my trip interruption claim. Other than the fact that it took 3 months for them to get back to me (after multiple inquires) but I was looking for a credit towards a future trip - not necessarily a refund. Nowhere was I given that option that BTW my traveling friend who used another insurance company was offered. I will NOT be using Travelex again!!
Sophia W. would not
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
-
Megan
Thank you for your feedback.
Please see the response from Travelex:
"Thank you for taking the time to express your concerns on InsureMyTrip.
Berkshire Hathaway Specialty Insurance Company is the Claim Administrator who handles all claims questions and requests, and they are unable to assist you with a Date Transfers on the policy.
We are happy that we were able to offer and finalize a Date Transfer, which will enable you to reuse the policy for a future trip.
Please contact our Customer Solutions Department at [email protected], with the new dates as soon as you have them.
Thank you again, and we look forward to insuring your future trip.
Kind Regards,
Amber"Oct 05,2020
The trip included a
tour
Travelex
Travel Select
My wife broke her arm in India. I called the company from India...they were unhelpful and wanted me to complete forms! That was ridiculous...how do you complete forms from India.
JONATHAN F. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
-
Megan
Thank you for your feedback.
Please see the response from Travelex:
"We empathize with the unfortunate situation that occurred to your wife during your trip to India and we hope she has recovered well. We contacted our Claim Administrator, Berkshire Hathaway Specialty Insurance Company, and we are happy to hear that your claim was deemed payable, and that payment was issued in July.
We would like to take this opportunity to clarify how On Call International, Travelex’s travel assistance company, offers assistance for medical emergencies that present themselves on a covered trip. On Call’s medical case process requires all patients to be evaluated by a treating physician and to have the medical information reviewed by On Call’s Medical Team to help ensure patient’s safety, in order to assist the traveler. On Call’s Medical Team specializes in flight physiology and follows guidelines set forth by the International Air Medical Transport Association and the Aerospace Medical Association to determine a patient’s fit to fly status as patient’s conditions may change at elevation. While the medical case management and fit to fly approval process can seem overwhelming, the process is important to ensure a patient is safe enough to travel home. "Sep 10,2020
Travelex
Travel Select
I just filed a claim and have not heard whether my claim will be approved as of yet.
Update:
It took awhile but I believe the delay was partially due to the pandemic. My claim was
processed and I received compensation for extra expenses incurred due to our trip delay.
I am totally satisfied and would recommend this to anyone wanting to purchase travel insurance.
Update:
It took awhile but I believe the delay was partially due to the pandemic. My claim was
processed and I received compensation for extra expenses incurred due to our trip delay.
I am totally satisfied and would recommend this to anyone wanting to purchase travel insurance.
Debra P. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
Travelex
Travel Select
The Travelex claims website required that I file a claim to get copies of the doctor’s form and then had to start all over again once the doctor completed the form. It would been easier initially to go to a page setup up for downloading forms.
With the necessary forms in hand, filing online was fairly easy and the claim was approved within two weeks.
With the necessary forms in hand, filing online was fairly easy and the claim was approved within two weeks.
Bryan B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.
It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.
We have reached out to our Claim Administrator, Berkshire Hathaway Specialty Insurance Company (BHSIC), regarding your call with the assessor/claim adjudicator. BHSIC would like to thank you for the feedback and has discussed the situation with the claim adjudicator.
If you have further questions regarding your claim, please contact the Claim Administrator at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected].
Sincerely,
Travelex Insurance Services"