Travel Insurance Reviews for Travelex Travel Select

Thank you for your review. Please see the following response from Travelex Insurance.

"Thank you for taking the time to post about your experience on InsureMyTrip.com. We empathize with your unfortunate situation.

It is important to remember that insurance is highly regulated and all claims are adjudicated based on the documentation submitted in accordance with the policy details.

We have reached out to our Claim Administrator, Berkshire Hathaway Specialty Insurance Company (BHSIC), regarding your call with the assessor/claim adjudicator. BHSIC would like to thank you for the feedback and has discussed the situation with the claim adjudicator.

If you have further questions regarding your claim, please contact the Claim Administrator at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or via email at [email protected].

Sincerely,
Travelex Insurance Services"

Thank you for your feedback.

Please see the response from Travelex:
"Thank you for taking the time to express your concerns on InsureMyTrip.

Berkshire Hathaway Specialty Insurance Company is the Claim Administrator who handles all claims questions and requests, and they are unable to assist you with a Date Transfers on the policy.

We are happy that we were able to offer and finalize a Date Transfer, which will enable you to reuse the policy for a future trip.

Please contact our Customer Solutions Department at [email protected], with the new dates as soon as you have them.

Thank you again, and we look forward to insuring your future trip.

Kind Regards,

Amber"

Thank you for your feedback.

Please see the response from Travelex:
"We empathize with the unfortunate situation that occurred to your wife during your trip to India and we hope she has recovered well. We contacted our Claim Administrator, Berkshire Hathaway Specialty Insurance Company, and we are happy to hear that your claim was deemed payable, and that payment was issued in July.



We would like to take this opportunity to clarify how On Call International, Travelex’s travel assistance company, offers assistance for medical emergencies that present themselves on a covered trip. On Call’s medical case process requires all patients to be evaluated by a treating physician and to have the medical information reviewed by On Call’s Medical Team to help ensure patient’s safety, in order to assist the traveler. On Call’s Medical Team specializes in flight physiology and follows guidelines set forth by the International Air Medical Transport Association and the Aerospace Medical Association to determine a patient’s fit to fly status as patient’s conditions may change at elevation. While the medical case management and fit to fly approval process can seem overwhelming, the process is important to ensure a patient is safe enough to travel home. "