Travel Insurance Reviews for Crum & Forster - Travel Insured International Worldwide Trip Protector

I put in for clothing while I waited for my luggage to show up and then I had to go back to the airport to get my luggage when it finally showed up. They couldn’t deliver it for 3-4 more days at which time I would be on a boat. They didn’t reimburse me for those costs and they did not reimburse me for all the close costs either.

As someone who always buys insurance prior to any trip and I take 3-4 trips like this a year. This was probably the worst insurance to purchase and file a claim with. It has been a few months already and they keep sending the same email asking for more documents even though they have been provided. They claim that it takes them 1 week to review and respond but in reality it takes 4-5 weeks to get one response. I have had much much better experience with one of the other companies on this platform that paid the claim within 2 weeks. It has been now 3-4 months and the claim is still pending.

I will never purchase from this particular company again. DO NOT RECOMMEND!

It was a 3 month process for a minimal amount of money on claim. Furthermore I did not receive reimbursement for extra meal expenses incurred because of the delay due to self serve kiosk at airport being down. Being under an incredible amount of stress because of delay, it was not thought to do whatever was nessecary to get a paper receipt.

Plan did deliver with incident that occurred, however, the documentation process was redundant and I ultimately was denied part of my claim due to a factor out of my control (airport self serve kiosk that was malfunctioning and could not provide a receipt.)

I filed both a medical claim and a flight upgrade claim (due to my injury). The flight upgrade was paid promptly. The medical claim took 2 months and multiple phone calls to resolve and get paid.

We had booked a pilgrimage to Israel. We had to wait until the pilgrimage company officially canceled. They sent us the paperwork necessary to file a claim with our insurance. Once I receive that paperwork I was able to submit the claim with Insure my trip, within a week of filing. I am so happy we purchased insurance.