Travel Insurance Reviews for Berkshire Hathaway Travel Protection ExactCare®

I did not have a need to use any of the coverages. Therefore, I am only guessing about things but I will say that the company did stay in touch reminding me about coverages and that gave me some comfort should some need occur.

The staff was excellent explaining the coverage and very personable.

This is the 6th Time I have purchased a Berkshire Hathaway Travel Protection ExactCare policy for international travel. The coverage stated is good.
I have never had a claim or needed travel assistance, so I cannot comment on customer service for claims or travel support.
The coverage for Medical Evacuation is important to me.
One type of coverage that I want, but cannot get, is losses from strikes.
Travel Protection Policies do NOT cover strikes. I have been stuck in a city from which I had planned to depart, but a sudden unplanned strike of rail and air options made those travel modes unavailable. Others in that city learned of the unplanned strike before me. All rental vehicles were rented, so I was stuck. Fortunately, I was able to return to my hotel for the period of that strike (due to holding their highest level in their frequent stayer program). However, I did lose several days of holiday travel and had to eliminate visits to 3 cities.

Very displeased with your cancellation provisions. I have purchased another policy with you for a trip in November 2023. We will not be able to make the trip and have cancelled it. However, I can not cancel my trip insurance policy as more than 14 days have lapsed since I purchased it. So I threw away over $600. In addition, if you did not have that clause regarding coverage for pre-existing conditions mandating that I must purchase the insurance within a minimal period of time after sending in my deposit, I could have waited to purchase the trip insurance. So I lost out 2 ways-- not happy!!!!

I ould not afford a plan that covered anything other than severe acute hospitalizable medical care. Rather, i had four brief hospital stays all of which were below the deductible PER episode. I paid for each event in cash and none of the events were enough over the deductible for each event. First dollar coverage for any medical need was not in m y policy. It is a crap shoot whether to pay the very very high premium expecting to need a hospital or doctor visits, or pray not to get sick UNLESS it is a catastrophic illness. BH never loses in either scenario. It's just business to them.

Fortunately, I did not have any problems on my cruise and did not need to use the insurance. But it was easy to purchase and very affordable. Will buy again for future vacations.

No problems. Easy sign up and plan offers good protection.

Fortunately, never had an issue to need to submit a claim. However, policy paperwork with provided phone numbers were provided. Very easy to deal with . Would definitely use again .

Didn't need to use the insurance thank goodness, but peace of mind knowing it was there incase we did!