Travel Insurance Reviews for Nationwide Choice Cruise

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Filed claim
By
on
for a trip to the United States. the United States.
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Too many claim officers work on one claim and the right information is not downloaded in their case file. The claim takes too long to process for a refund.
Gary O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
By
on
for a trip to the United States. the United States.
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Due to a family emergency we had to cancel our trip. We thought that we were well enough insured but sadly this was not the case. Cancellation due to an injury or illness of a non traveling person was covered by the insurance, but only if that person is living in the USA, Mexico or Canada. It would have been nice if this was mentioned in the "small" letters before you purchase the insurance plan, or anywhere on the website. Only after purchasing the plan it was mentioned in the paper work that nobody ever reads! Costumer care was not helpful at all and only said: "you should have read the 20 plus pages after you purchased the plan". I think this kind of information should be more clear before you buy a plan.
Till P. would not recommend this plan to a friend or relative.
5 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Michelle A
    Photo
    Thank you for taking the time to submit your review. It is never pleasant to hear that your claim was denied. Before, during and after you purchase the insurance you have a copy of the certificate available for review. This provides you with the finer details of the plan such as definitions, coverage's and exclusions. We suggest customers review the certificate to best understand their coverage. For customers with specific concerns, we suggest calling us at 800-487-4722 and we can assist you with finding a plan that covers your concerns.
    Dec 18,2019
By
on
for a trip to the United States. the United States.
The trip included a
cruise
Nationwide Mutual Insurance Choice Cruise
Return Trip was delayed due to the weather. Filed a claim was reimbursed 6 weeks later. Would buy again
Ronald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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