John Hancock
Gold
Didn't need to use insurance. Yea! Peace of mind it offered was priceless! Had a great trip all around Scotland.
Bonnie H. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The agency that handled this claim, Seven Corners, was extremely slow in processing. After I filed the claim online, there was no communication from them until I initiated it. Would not purchase a John Hancock travel policy again, there are too many other better choices.
Christine B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
John Hancock
Gold
Good coverage at a reasonable cost, Hard to say much about the overall plan when you don't file a claim.
Charles G. would
recommend this plan to a friend or relative.
John Hancock
Gold
Did not have to make a claim, but I was glad it was there just in case.
Maria Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
John Hancock
Gold
The real value of an insurance policy is demonstrated in the provider's handling of a claim. Since I had no claim, I have no information on that key bit of information. Hancock's plan appeared to me to offer more features than many at a competitive cost.
Eldon P. would
recommend this plan to a friend or relative.
John Hancock
Silver
I was thankful I didn't need to use my plan but was grateful that I had the coverage if I would have had to use it.
Janice P. would
recommend this plan to a friend or relative.
John Hancock
Silver
I didn't need to use this plan but it seemed to cover all my needs.
Kristin P. would
recommend this plan to a friend or relative.
The trip included a
tour
John Hancock
Gold
The people I interacted with were not the most friendly but the plan itself was good. I had difficulty trying to figure out what was all covered and how. The representatives were helpful but not friendly.
Heather V. would
recommend this plan to a friend or relative.
John Hancock
Silver
Read the policy very, very carefully. It does not cover many things that you would think would be covered.
Bennett T. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. We hope that fellow travel insurance consumers heed your advice. We strongly advise customers to read the terms and conditions of the policy prior to purchase, and also again during the review period-refund policy. Our representatives are available 7 days a week as a valuable resource. Please consider calling us at 800-487-4722 to ensure that the plans that you are interested in cover your primary concerns.Mar 25,2016 -
LUISB
Why would you rate it 1 star because YOU didn't "Read the policy very, very carefully"? It's obviously YOUR fault!Apr 28,2017
John Hancock
Bronze
We canceled our trip to London, Paris, and Strasbourg as it was scheduled to take place right after the terrorist attacks. We used the Cancel for Any Reason clause, and John Hancock reimbursed us within two weeks of filing the claim! Everything was submitted online and was super-easy. We were reimbursed train tickets, pre-paid site entry tickets, and even airline cancellation fees. We can't recommend this enough and will continue purchasing this product going forward for all of our big trips.
Linda K. would
recommend this plan to a friend or relative.
7 of
7 people found this review helpful