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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Canada rated Generali Global Assistance
4.63 out of 5
494
ratings and reviews
98%
recommended
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Cruise
Filed claim
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
No issues and no problems with the policy purchased.
Michael M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your 5-star review means the world to us. We appreciate you taking the time to leave such a positive rating!
    Aug 07,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Preferred
Easy to sign up for - and more economical than other insurance plans.
Alan Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback!
    Jul 30,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
Thanks for your help.
Wanda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Your feedback is valued by our team. Thank you for your review.
    Jul 24,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't need to use the insurance, so I really don't know if I would have gotten what I paid for.
Helen F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thank you for your feedback. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available for use even before your trip. Just give us a call next time your purchase a Plan at 800-348-9505.
    Jul 15,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to buy, and prompt to pay if you claim.
Colin R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    Thanks for sharing your feedback with us. We are happy we were able to assist and pay your claim!
    Jul 15,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
It covered what I was looking for & help me enjoy my trip without fear
Irma W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We are happy you found the right coverage to fit your trip's needs. Thank you for your feedback and your purchase!
    Jul 11,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Standard
i spent a lot on this insurance and I would have appreciated some hand holding with respect ro its benefits. I had a fine print contract but no guidance obvious on what to do if something went wrong.
Esther D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available with your plan. In the future we hope we get the opportunity to help you! Give us a call at 800-874-2442.
    Jul 11,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
tour
Generali Global Assistance Premium
Good medical and travel delay coverage.
Easy to understand.
Third time I have purchased this for a trip.
Ted C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Samantha Fourez
    Generali Global Assistance
    Photo
    We love our loyal travelers! Thank you for your business. We hope you enjoy your future travels.
    Jan 18,2024
By
on
for a trip to Canada. Canada.
The trip included a
cruise
Generali Global Assistance Standard
The plan provided all the coverage we wanted at a reasonable price. Even though we did not need to use it, we felt confident the plan would pay for any medical emergency for which we were covered.
Geraldine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
By
on
for a trip to Canada. Canada.
The trip included a
cruise
Generali Global Assistance Standard
excellent customer service once again!
Stanley B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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