i spent a lot on this insurance and I would have appreciated some hand holding with respect ro its benefits. I had a fine print contract but no guidance obvious on what to do if something went wrong.
Esther D. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
At Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available with your plan. In the future we hope we get the opportunity to help you! Give us a call at 800-874-2442.
The plan provided all the coverage we wanted at a reasonable price. Even though we did not need to use it, we felt confident the plan would pay for any medical emergency for which we were covered.
Geraldine B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We didn't have to submit a claim for coverage, thankfully! But we did have good coverage in case we needed it! Never travel without insurance, especially foreign travel!
Karen S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I have taken out Generali policies several times for our trips. I have only submitted claims twice. The first time I had two claims that were both paid. Most recently I again had two claims. one was paid and the other was denied. While the denial followed the contract guidelines, I was disappointed as the cruise ship recommended I file the claim after they refused to reimburse me for a missed excursion.
GLORIA H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Went to Canada for a week. Was having a good time and wanted to stay 2 more days, but, due to the policy not allowing an extension I was forced to cut my time short or take out another policy with another policy fee. Due to this I went home earlier than I wanted to. Next time I will use another company.
Gary G. would not
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.