We would first like to thank you for your business with InsureMyTrip. We can see that you have purchased many plans with us over the years. We also appreciate your feedback on your claims experience with April and are very sorry to hear that you had such a terrible experience. While we cannot discuss the details, we can confirm that we have removed them from our website and are no longer selling their plans.
We also wanted to let you know about our customer advocate program. If you ever run into trouble with a claim in the future, please contact us early on so we can assign an advocate to assist you. Although we do not process claims, we can step in to provide assistance and ensure that your claim is processed as quickly and efficiently as possible.
Since your claim has been finally resolved, we will not assign an advocate. However, please do not hesitate to call us for assistance next time you purchase. Thank you again for your loyalty to InsureMyTrip and for taking the time to provide us with your feedback.
We also wanted to let you know about our customer advocate program. If you ever run into trouble with a claim in the future, please contact us early on so we can assign an advocate to assist you. Although we do not process claims, we can step in to provide assistance and ensure that your claim is processed as quickly and efficiently as possible.
Since your claim has been finally resolved, we will not assign an advocate. However, please do not hesitate to call us for assistance next time you purchase. Thank you again for your loyalty to InsureMyTrip and for taking the time to provide us with your feedback.